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Facebook Publicizing client's posts with wrong Avatar (52 posts)

  1. kopanda
    Member
    Posted 1 year ago #

    Is it possible to post the image which is set in the open graph image_url instead of my gravatar when there is no feature image? Thanks!

  2. sterling
    Member
    Posted 1 year ago #

    It would be great if one could just tell Jetpack to not include an image if there is not one attached to the post.

    I just posted to my work site and when the post was sent to Facebook it included the Gravatar tied to my personal email, not my work email. So it appears Publicize is not grabbing the correct image from Gravatar anyway.

  3. joesbunker
    Member
    Posted 1 year ago #

    Still no solutions? I'd hoped this would be a simple fix and solved by now. Guess I'll keep doing it manually or use wordbooker. Disappointed...

  4. chrismillard
    Member
    Posted 1 year ago #

    I would actually like Publicize to use the current profile picture of the Facebook page that it is posting to, rather than having to specify a featured image. Perhaps this could be a user selectable feature?

  5. NumberOneComputer
    Member
    Posted 1 year ago #

    I have had the same problem since today
    Post Images in Publicize doesn't show on my Facebook page

    just Show my avatar & description

    Best regards

  6. Tinpiliycfa
    Member
    Posted 1 year ago #

    Any news on this !!! I'm bored of this blue avatar !!!

  7. OverYonderField
    Member
    Posted 1 year ago #

    Yes, same as Tinpiliycfa -- we've had a number of Jetpack updates since this issue started; are we close to getting it fixed?

    Why does publicize even need an avatar? Could a temporary fix just remove that feature and allow FB to pull the Post image or the FB Profile image?

  8. MultiformeIngegno
    Member
    Posted 1 year ago #

    I can confirm this bug is still present on latest version. :(

  9. xander85
    Member
    Posted 1 year ago #

    Hi, This is still happening. Well to me it is new, as I only just started to use JetPack to post to my fb. I also have it set on my cousin's business page to link to her fb.

    Currently it is showing the default G gravatar.

  10. Brendyn Montgomery
    Member
    Posted 1 year ago #

    We are also having this issue - With the client site it found an old gravatar image and we couldn't update it anywhere - it's like it's cached somewhere and with our test site all we got was a blue gravatar default icon and no combination of email addresses on gravatar with icons attached would get the blue to go away.

    There is a simple development fix that automattic could do and that is to allow to choose a default image instead of a gravatar - that would make all the pain go away - in the meantime we can't use this feature

    Please fix it.

  11. sebas12
    Member
    Posted 1 year ago #

    follow post

  12. hirschid
    Member
    Posted 1 year ago #

    Just upgraded Jetpack to the latest version this morning, have read the specs on publicize images at jetpack.me which says your image is selected in the following order:

    Featured image
    An image attached to the post
    Any other image in the post (i.e. linked)
    Blavatar
    Gravatar

    I've verified that my Gravatar meets the size requirements of 200 x 200 pixels and also that that Gravatar is associated with the email address I use when posting to my blog.

    Still the blue, default Gravatar is what appears in Facebook if I have no image (featured or otherwise) in the post. So...still not working.

  13. waffenss
    Member
    Posted 1 year ago #

    My thumbs work fine but when people try to share my post it will not generate a thumbnail for sharing on any post at all this really sucks im not sure if its Jetpack API or facebook API any other people having this issue?

    (This concerns autoshare to facebook which generates thumb, but when people try to share thumbs will not work at all!)

    Server side settings check hotlink protect off, htaccess fine

  14. artesea
    Member
    Posted 1 year ago #

    Just enabled Publicize after we noticed the previous method of pulling in content to Facebook had stop. Now I have my Avatar showing against a story which has nothing to do with me. I'm not the author or the subject, but as it was me set it up, my photo.
    Why it bothers with the image in the first place I don't know. I've already got Open Graph set up to display the picture I want and if I just pasted the URL of the post Facebook would have done the rest.

    Please provide at least one of the options below:
    a) disable gravatar
    b) use the og:image tag
    c) custom default image

  15. johnnybrew
    Member
    Posted 1 year ago #

    Same issue here. Would love to see this issue fixed.

  16. waffenss
    Member
    Posted 1 year ago #

    Seems to have been Facebook API if its not fixed now it must be on your guys end my would not show a thumbnail for 2 weeks the issue was resolved now no jetpack updates so it was definitely Facebook

  17. artesea
    Member
    Posted 1 year ago #

    @waffenss, it can't be the Facebook API. The Jetpack plugin is sending the avatar url in the picture field.
    Using any number of other plugins doesn't have this issue.

  18. pgale2
    Member
    Posted 1 year ago #

    Now, Jetpack isn't sending any images at all. I have 4 clients and our own where no image, (just a blank space where the image is supposed to be) showing up on Facebook.

  19. waffenss
    Member
    Posted 1 year ago #

    Well jetpack bugs then all it can be but issue has since resolved and posting correctly last time i said that next post messed up lol

  20. schteff
    Member
    Posted 1 year ago #

    I can also verify that it is resolved.

  21. fashioncommandpost
    Member
    Posted 9 months ago #

    Hello, I am having similar issues to many of these member. 40% of the time when I post my photo from my wordpress blog to facebook, a random photo from my previously posted photos comes up as the icon, not the photo I just posted. Sometimes it is a photo I posted to instagram, sometimes it is an old photo from my blog. How can I get this to stop?

  22. esmi
    Forum Moderator
    Posted 9 months ago #

    As per the Forum Welcome, please post your own topic. This topic is 6 months old!

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