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[resolved] Facebook likes count not appearing on post pages since last Jetpack/WP update (3 posts)

  1. ecabral
    Member
    Posted 1 year ago #

    Jetpack v. 2.2
    WordPress v. 3.5.1

    Hi!

    Since the latest Jetpack and WP update, the Facebook likes count is not being displayed on my article pages.

    Eg, http://www.antoniocabral.com.pt/jogo-das-andas/ has 19 Likes on FB as I type, but none are getting displayed in the Jetpack Sharing module (bottom of the page).

    Articles published before the updates are displaying the nr of likes. Eg:

    http://www.antoniocabral.com.pt/flores-para-o-ze-da-naia/

    I'm using the official sharing buttons and haven't changed this since the update.

    Thanks for reading and for any help!

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    You can check the status of a specific post thanks to Facebook API:
    http://api.facebook.com/restserver.php?method=links.getStats&urls=http://www.antoniocabral.com.pt/jogo-das-andas/

    As you can see, this post doesn't include any comments, shares, or likes at the moment.

    The 19 Likes (and 3 shares) you mentioned are not associated to that post: they are associated to the picture you posted on Facebook:
    https://www.facebook.com/photo.php?fbid=424676677614357&set=a.354308004651225.82629.343388722409820&type=1

    The share count should be incremented if you share the URL without any image.

  3. ecabral
    Member
    Posted 1 year ago #

    Ahhh! Good to know! :)

    Thanks, Jeremy!

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