He simply answered you by i-phone because he was away on holiday without access to his computer. How many support folks are prepared to do that? If he was at his computer back a work, he would go right into your back office on your own system to fix things right, like he did for me when I wanted something customized, but couldn't figure it out. I find his premium plug in works perfectly. I had a couple problems, but the problems ended up being me in getting it right on my end , not the software.
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