WordPress.org

Ready to get started?Download WordPress

Forums

Everything is Gone (2 posts)

  1. GehyraVorax
    Member
    Posted 2 years ago #

    My site is http://ThePetInsurancePlace.com

    I'm new to all of this, but I'd like to think I've been doing well. I have WP 3.3 and I've designed my own theme that has been working well for as long as I've had the site (about six months).

    Yesterday, the person who does my SEO asked me to change the meta title of my home page. I fiddle around with it for a while, concluded I had no clue how to do it, and left to run an errand. I was waiting for an email back on how to do it when I got an urgent message that my homepage was down. I figured I had done something but that it would be easy enough to fix by restoring a previous copy of the page. Apparently this isn't the case.

    I go to my site, and there's nothing there except the theme. No menu, no posts, no pages, no nothing. Like I said, the theme is still there, but there's nothing else. I have no clue what happened.

    I onctacted my hosting company to see if it was a problem that was on their end (as that had happened before), and after concluding it was not, they restored a backup from last night. This didn't fix anything. They recommended I use an older backup, so I used last week's backup -- when everything working just fine.

    There were no problems with the backup restore, but there's still nothing there on my site except the theme.

    Any suggestions on how to fix this?

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

Topic Closed

This topic has been closed to new replies.

About this Topic