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Events Manager
[resolved] Events Manager: Can't edit recurring events (16 posts)

  1. ellenbo
    Member
    Posted 1 year ago #

    Sorry if this posts twice - I posted it last night and this morning it is gone.

    After upload of a client site to GoDaddy, I am now unable to edit or add new recurring events. The existing recurring events are still active on the calendar and accept reservations. Site here.

    Image of working calendar
    Image of current event list - shows only one of 68,284 events
    Image of recurring event list - shows only one of 136 published events
    Image of Edit Recurring Event - missing key functionality (tags, categories, location, recurring event details, etc)

    Any idea how to fix this?

    http://wordpress.org/extend/plugins/events-manager/

  2. ellenbo
    Member
    Posted 1 year ago #

    What I have tried so far:

    - Deactivated all other plugins-no change

    - Deactivated and reactivated Events Manager-no change

    - Compared the number of lines in database tables to database in development environment (where it works fine)-don't see any major discrepancy

    - Re-copied Events Manager files from dev environment to GoDaddy-no change

  3. esmi
    Forum Moderator
    Posted 1 year ago #

  4. ellenbo
    Member
    Posted 1 year ago #

    This is a completely different problem than the forum topic you linked to.

  5. ellenbo
    Member
    Posted 1 year ago #

    More details: I uploaded this site to a dummy domain hosted on Site5 and I am able to see and edit the recurring appointments in the dashboard with no problem.

  6. ellenbo
    Member
    Posted 1 year ago #

    EDIT to last comment: my upload to dummy domain occurred prior to upload to GoDaddy and problems. I am downloading database and files from GoDaddy and re-uploading to dummy domain to:

    1) see if I can reproduce the error
    2) try some of the solutions outlined here: http://wordpress.org/support/topic/details-arent-showing-in-edit-mode?replies=30

  7. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 1 year ago #

    in the meantime, was it working before e.g. on your test site?

  8. ellenbo
    Member
    Posted 1 year ago #

    It was working on localhost prior to GoDaddy upload (LAMP/Ubuntu 12.04) and worked on dummy domain during development.

    GoDaddy going down yesterday halted my re-test on dummy domain. Off to do that now...

  9. ellenbo
    Member
    Posted 1 year ago #

    And thank you for responding, Marcus - and for creating, sharing and helping with an awesome plugin.

  10. ellenbo
    Member
    Posted 1 year ago #

    Update: I downloaded the database from GoDaddy and uploaded it to the Site5 dummy site and it works fine there so it must be a GoDaddy issue.

  11. ellenbo
    Member
    Posted 1 year ago #

    I spoke with GoDaddy and they said to check the plugin hosting requirements and compare them to what is current on my hosted server. I haven't been able to find any requirements beyond the wordpress version (I have 3.4.2 installed). Any other specifications on the hosting server that need to be met to have it run correctly?

  12. ellenbo
    Member
    Posted 1 year ago #

    The permissions between the GoDaddy site files and Site5 site files were different. I changed the GoDaddy files to reflect the Site5 ones but unfortunately, that didn't fix the problem.

  13. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 1 year ago #

    considering we test on hostgator basic shared hosting, it should work on most sites out the box.

    That said, if you have many events (1000s) then your issue might be due to memory limits on GoDaddy.

  14. ellenbo
    Member
    Posted 1 year ago #

    I'm running with the memory limit idea right now. I've exported a copy of the GoDaddy database and am reducing the number of events locally. I'm going to test the reduced db on a GoDaddy subdomain to see if that fixes it.

  15. ellenbo
    Member
    Posted 1 year ago #

    I drastically reduced the size of the database and, although it makes it run faster, GoDaddy still had problems with it.

    Solution: don't use GoDaddy! I've decided to host my client's site on my hosting account with Site 5.

    Marcus, thanks for responding to my thread. I appreciate your input.

  16. ellenbo
    Member
    Posted 1 year ago #

    Marking resolved.

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