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[resolved] eShop shows previous customer details at checkout (10 posts)

  1. Mike Seifried
    Member
    Posted 1 year ago #

    When a customer checks out, a previous customer's details are showing in the checkout box. Needless to say, this previous customer is not happy. Any ideas how to fix this?

  2. elfin
    Moderator
    Posted 1 year ago #

    Are they using a public computer?

  3. Mike Seifried
    Member
    Posted 1 year ago #

    No. All private computers , and we have duplicated the problem on three separate computers.

  4. elfin
    Moderator
    Posted 1 year ago #

    are you using caching?

  5. Mike Seifried
    Member
    Posted 1 year ago #

    Yes! That may be the problem. Using Quick Cache.

  6. elfin
    Moderator
    Posted 1 year ago #

    disable it then... or at least disable for the cart and checkout pages.

  7. singer1966
    Member
    Posted 1 year ago #

    I am having the same problem, but I am new to WordPress and do not know how to disable the cache... Help?

  8. Mike Seifried
    Member
    Posted 1 year ago #

    There is only a cache if you have set one up with a plug-in like WP Super Cache. If you haven't specifically set one up, there is nothing to disable.

  9. singer1966
    Member
    Posted 1 year ago #

    Good to know. Thanks!

  10. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    And next time, please post your own topic.

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