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1. runawaymartin
   Member
   Posted 11 months ago #

   At my checkout I have added the 'Additional Information' fields. When a customer uses these they receive that information in their confirmation notification via email, but as the seller I am not getting this information in my notification . . . am I missing a step somewhere here?
   Also is it possible to get a cleaner, less cluttered, looking notification . . for example a copy of the one that the customer gets?

2. esmi
   Theme Diva & Forum Moderator
   Posted 11 months ago #

   Assuming that you're using a customised version of the eShop extra fields plugin, have you remembered to add the extra field to the emails? Eg:
   

   // Adds extra field to emails
   add_action('eshopemailtags','eshop_extras_emailtags');
   function eshop_extras_emailtags() {
   	// display any new codes for emails
   	global $eshop_extra_fieldset_legend;
   ?>
   <li><strong>{EXTRAS}</strong> - <?php echo $eshop_extra_fieldset_legend;
   ; ?></li>
   <?php
   }

   is it possible to get a cleaner, less cluttered, looking notification . . for example a copy of the one that the customer gets

   See Cc-email-to-customer

3. runawaymartin
   Member
   Posted 11 months ago #

   Hi again esmi . .
   I really like the idea of the second option of receiving a copy of the customer's notification but being a newby I tried pasting it into my site and locked up the whole thing . . had to get my host provider to get me up and running again.
   As I say, I like the idea, and would like to attempt to use it again . . can you tell me exactly where I place the code (treat me gently) . . .
   I appreciate the advice . . . Martin

4. esmi
   Theme Diva & Forum Moderator
   Posted 11 months ago #

   Add it to your theme’s functions.php file.

5. runawaymartin
   Member
   Posted 11 months ago #

   Is this where you mean . . . /wp/wp-admin/theme-editor.php?file=/themes/twentyten/functions.php&theme=Twenty+Ten&dir=theme
   I put it at the end last time and caused the lock-out. My host provider has put a "#" at the beginning of each line to get me up and running again.
   Is this the correct place to put it?

6. esmi
   Theme Diva & Forum Moderator
   Posted 11 months ago #

   No! In your theme's functions.php file. Try looking in wp-content/themes/your_current_theme_name

7. NMTips1
   Member
   Posted 1 week ago #

   Hi ESMI

   You mention on your post above : "customised version of the eShop extra fields plugin" ... where can I get this?

   I've looked for plugin extensions with this name and there appears to be none

   I have the latest version of ESHOP installed already

   I just need to add an extra field to the checkout form and receive that informaiton on my email when clients submit it...

   can you guide me through this?

   THANKS!

8. esmi
   Theme Diva & Forum Moderator
   Posted 1 week ago #

   http://quirm.net/wiki/eshop/additional-plugins-and-code-snippets/add-a-field-to-the-checkout/

9. NMTips1
   Member
   Posted 1 week ago #

   Mate, I've added all the code you suggested and followed the instructions to the letter, and that has disabled my entire website!!!!! that's not cool man! Now it wont load entirely!

10. emw
    Member
    Posted 1 week ago #

    Same question as OP. I am not using a customised version of the eShop extra fields plugin, just the unadorned 6.2.12. Simply selected Settings > eshop > Cart Options, and then selected No for Hide the Additional information form fields.

    During checkout, as a buyer, there was an Additional Information field into which I typed some info. I then expected that information to come through along with order details when I selected eshop > Orders. But it has not ... what am I missing here?

    Thank you

11. esmi
    Theme Diva & Forum Moderator
    Posted 6 days ago #

    Please post your own topic.

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