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[resolved] eshop seller to/from email addresses (7 posts)

  1. jaybww
    Member
    Posted 8 months ago #

    I want to have a several email addresses associated with a wordpress site I am building. The site uses eshop and authorize.net for the transactions

    1) confirmation@mydomain.com is the address I want to use as the "from" address on the verification email that the customer recieves.

    2) orders@mydomain.com is the email address for the seller store that I want to receive the seller's order verification email.

    3) storeowner@mydomain.com is the the email address associated with the authorize.net account.

    1) and 3) are working correctly in that the customer recieves email from 1) and authorize.net correctly processes the transactions using 3).

    What is not clear to me is where I set 2), i.e. the notification email address where the transaction confirmation email for the Seller is set. Could someone tell me where to set email address 2) or let me know if this is not possible and to which email address eshop will be directing this email.

    thanks,

    Jay

  2. esmi
    Theme Diva & Forum Moderator
    Posted 8 months ago #

    You need to set (2) within your Authorize.net account

  3. jaybww
    Member
    Posted 8 months ago #

    I have been looking through authorize.net and I cannot see any place to set 2). Please tell me where this is located in authorize.net. Unless you meant that the verification emails are always sent to 3) and that there is not a possibility of a different 2) and 3).

  4. esmi
    Theme Diva & Forum Moderator
    Posted 8 months ago #

    Sorry - we can only support the eShop plugin. The only user info we have is at http://quirm.net/wiki/eshop/setting-up-merchant-gateways/authorize-net/ For anything else, you'll need to seek support from Authorize.net.

  5. jaybww
    Member
    Posted 8 months ago #

    At this point I don't even know if the email to 2) is being sent from the eshop plugin or from authorize.net.

  6. esmi
    Theme Diva & Forum Moderator
    Posted 8 months ago #

    eShop uses 1 email address only for it's automatic emails - that's the one that you have entered in the Authorize.net pane of Settings->eShop.

  7. jaybww
    Member
    Posted 8 months ago #

    ahh many thanks. That clarifys things.

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