Forums

eshop proceed to checkout link empty's the shopping cart! (17 posts)

  1. fishthefly
    Member
    Posted 1 year ago #

    Hello,

    I am running the latest version of eshop and have a very big problem. When I add an item to the cart and then click the proceed to checkout link, I am taken to the shopping cart page with the message "your shopping cart is currently empty."

    Here is a link to the site: http://www.oilcreekoutfitters.com

    I have no clue what has happened as I have changed nothing and this has been working like a charm until now.

    Can anyone please point me in the right direction so I can correct this issue? Thank you very much.

  2. elfin
    Moderator
    Posted 1 year ago #

    try disabling all other plugins and using a default theme.

    If it still doesn't work speak to your hosting company about php sessions.

  3. fishthefly
    Member
    Posted 1 year ago #

    @elfin (or anyone else)

    Thank you for your quick response. I have just tried what you suggested with no luck. I have also contacted my hosting company about the php sessions. They have concluded that the php sessions are working properly and sent me the file generated when they browsed the site.

    What else can I do? This is above my head and I did not have a problem until I upgraded and checked everything. Unfortunately, I do not have a backup of what existed before. Bad form on my part I suppose, but I need to figure this out.

    Thank you for your help.

  4. elfin
    Moderator
    Posted 1 year ago #

    long shot because I don't know what is causing this - try changing your sku's and add a letter at the start.

  5. frogman23
    Member
    Posted 1 year ago #

    You might want to look at this on the quirm.net site:

    eShop users – important news
    Posted on Friday, May 14th, 2010 at 5:08 pm in

    * Plugins,
    * WordPress

    If you upgraded to 5.2.1 I unfortunately introduced a small error that stops people from being able to checkout. So please upgrade to 5.2.2 as soon as possible.

    I apologise for the inconvenience.

  6. elfin
    Moderator
    Posted 1 year ago #

    not relevant they are using: v5.2.4

  7. fishthefly
    Member
    Posted 1 year ago #

    @elfin

    Thanks again for another suggestion as I am totally lost. I tried what you mentioned and it still does not work. Also, I have upgraded to the most recent version.

    Any other suggestions? I really appreciate your help and I hope I can fix this soon.

  8. elfin
    Moderator
    Posted 1 year ago #

    well something on the checkout page is causing the session to not be read correctly.

    So is there anything else on that page besides the checkout shortcode?

  9. elfin
    Moderator
    Posted 1 year ago #

    .

  10. fishthefly
    Member
    Posted 1 year ago #

    Hmmm, aside from the header and footer code, Just a div. Here is the full code:

    <?php
    list($page_name,) = explode('/', trim(array_shift(explode('?', $_SERVER['REQUEST_URI'])), '/'));
    $page_name = (!empty($page_name)?$page_name:'homepage');
    ?>
    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml">
    	<head profile="http://gmpg.org/xfn/11">
    		<meta http-equiv="Content-Type" content="<?php bloginfo('html_type'); ?>; charset=<?php bloginfo('charset'); ?>" />
    		<meta name="generator" content="WordPress <?php bloginfo('version'); ?>" /> <!-- leave this for stats -->
    		<meta name="keywords" content="fly fishing,fly fishing gear,fly,fishing,gear,fly fishing equipment,Oil City fly shop,Franklin fly shop,Pennsylvania fly shop,fly rods,fly,rods,fly fishing Pennsylvania,fly fishing western Pennsylvania,fly fishing eastern Pennsylvania,Pennsylvania,Titusville,trout fishing,fly fishing for trout,salmon fishing,fly fishing for salmon,saltwater fly fishing,fly fishing for tarpon,fly fishing for bonefish,fly fishing for redfish,fly fishing for sea trout,Sage,Fishpond,Rio,Redington,Ross,Umpqua,Whiting,Chota,Frogs Fanny,Guideline,Cocoons,C&F,Oil Creek trout,fly fishing Oil Creek,Tionesta trout,fly fishing Tionesta Creek,Clarion River,fly fishing Clarion River,Delaware River trout,fly fishing Delaware River,fly fishing Poconos,fly fishing flies,Florida,streamflow,titusville weather">
    		<title><?php bloginfo('name'); ?> <?php if ( is_single() ) { ?> &raquo; Blog Archive <?php } ?> <?php wp_title(); ?></title>
    		<link rel="apple-touch-icon" href="<?php bloginfo('template_directory'); ?>/images/touchicon.png"/>
    		<link rel="shortcut icon" href="<?php bloginfo('template_directory'); ?>/images/favicon.png" />
    		<link rel="stylesheet" href="<?php bloginfo('stylesheet_url'); ?>" type="text/css" media="screen" />
    		<link rel="alternate" type="application/rss+xml" title="RSS 2.0" href="<?php bloginfo('rss2_url'); ?>" />
    		<link rel="alternate" type="text/xml" title="RSS .92" href="<?php bloginfo('rss_url'); ?>" />
    		<link rel="alternate" type="application/atom+xml" title="Atom 0.3" href="<?php bloginfo('atom_url'); ?>" />
    		<link rel="pingback" href="<?php bloginfo('pingback_url'); ?>" />
    		<?php wp_get_archives('type=monthly&format=link'); ?>
    	<?php wp_head(); ?>
    	</head>
    	<body>
    		<div id="container">
    			<div id="header">
    				<div id="headerimage">
    					<a href="http://www.oilcreekoutfitters.com" onfocus="if(this.blur)this.blur()"><img src="http://oilcreekoutfitters.com/wp-content/themes/oil/images/logo.jpg" /></a>
    				</div>
    				<div id="headernavigation">
    					<ul>
    						<li><a href="http://www.oilcreekoutfitters.com/waders"onfocus="if(this.blur)this.blur()">waders</a>&nbsp&nbsp&nbsp</li>
    						<li><a href="http://www.oilcreekoutfitters.com/cast"onfocus="if(this.blur)this.blur()">rods & reels</a>&nbsp&nbsp&nbsp</li>
    						<li><a href="http://www.oilcreekoutfitters.com/lines"onfocus="if(this.blur)this.blur()">lines</a>&nbsp&nbsp&nbsp</li>
    						<li><a href="http://www.oilcreekoutfitters.com/vests"onfocus="if(this.blur)this.blur()">vests & packs</a>&nbsp&nbsp&nbsp</li>
    						<li><a href="http://www.oilcreekoutfitters.com/accessories"onfocus="if(this.blur)this.blur()">accessories</a>&nbsp&nbsp&nbsp</li>
    						<li><a href="http://www.oilcreekoutfitters.com/flies"onfocus="if(this.blur)this.blur()">flies</a>&nbsp&nbsp&nbsp</li>
    						<li><a href="http://www.oilcreekoutfitters.com/fly"onfocus="if(this.blur)this.blur()">fly tying</a>&nbsp&nbsp&nbsp</li>
    						<li><a href="http://www.oilcreekoutfitters.com/clearance"onfocus="if(this.blur)this.blur()">clearance</a></li>
    					</ul>
    				</div>
    			</div>
    
    <div class="cartwrapper" id="cartwrapper">
    
    [eshop_show_checkout]
    
    </div>
    
    <div id="footer">
    
    <p>copyright Oil Creek Outfitters, 2010</p>
    
    </div>
    
    <?php wp_footer(); ?>
    
    </body>
    
    </html>

    Thank you very much for your help.

  11. elfin
    Moderator
    Posted 1 year ago #

    erm what? How did you get this source? where exactly have you put the shortcode? ina WordPress page, or outside of it? Your code above has just confused me.

  12. fishthefly
    Member
    Posted 1 year ago #

    Sorry. It is in a WordPress page (I just included the header and footer code in case anything there was causing a problem.) This is what is on the page:

    <div class="cartwrapper" id="cartwrapper">
    
    [eshop_show_checkout]
    
    </div>
  13. elfin
    Moderator
    Posted 1 year ago #

    have you contacted your web host re sessions?

  14. fishthefly
    Member
    Posted 1 year ago #

    Yes. The sessions are working perfectly.

  15. elfin
    Moderator
    Posted 1 year ago #

    then I'm at a loss, sorry.

  16. fishthefly
    Member
    Posted 1 year ago #

    Found the problem. For some reason, when I updated to the latest version of eshop a copy of checkout.php was copied to the root folder of my entire site, causing chaos. I simply made sure there was a copy of that file where it should be, and then I deleted the rogue copy. Not sure why this happened, I didn't put it there!

    @elfin - I appreciate your help and quick responses. This is a great plug-in.

  17. elfin
    Moderator
    Posted 1 year ago #

    wow, I'm surprised it caused issues! thanks for letting me know you fixed it ;)

Topic Closed

This topic has been closed to new replies.

About this Topic