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eshop - 'checkout' giving a 404 Error (12 posts)

  1. alkalinebydesign
    Member
    Posted 2 years ago #

    Hello

    I created a product and added the price for check out all in firefox. When i tested it, all worked and click on 'checkout' and it would take you through to the relevant form

    My clients are complaining that when they click on 'checkout' they then get a 404 error, which I also do in Safarai/IE.

    Ive got no idea how to fix this error, any ideas?

    Thanx in advance

  2. esmi
    Theme Diva & Mod
    Posted 2 years ago #

    Have you confirmed that you still have a Checkout Page in Admin/Pages?

  3. alkalinebydesign
    Member
    Posted 2 years ago #

    Hi Esmi

    I do, just discovered its in draft form and is a blank page.

    In Firefox when i click im taken through to another form.

    How do I keep this page hidden, yet set it to published so I can use it?

    thankyou
    Kate

  4. Rich 'elfin' Pedley
    Moderator
    Posted 2 years ago #

    you need this shortcode on the page [eshop_show_checkout]

    It should be hidden until there is anything in the shopping cart.

  5. alkalinebydesign
    Member
    Posted 2 years ago #

    The shortcode is already on the page.

  6. esmi
    Theme Diva & Mod
    Posted 2 years ago #

    Change the Checkout page's status from Draft to Published. Your users will never get to see it if it's not published.

  7. alkalinebydesign
    Member
    Posted 2 years ago #

    Thanx for that, so I published it and another tab is added to my navigation...how do I get around that, or do I make it a child?

  8. esmi
    Theme Diva & Mod
    Posted 2 years ago #

    It should be a child of Shopping Cart.

  9. alkalinebydesign
    Member
    Posted 2 years ago #

    OK, I got it, made it a child and it goes through to the form.

    I guess a simple resolution but sthing I didnt know about.

    Thankyou for your help
    :)

  10. willcee
    Member
    Posted 2 years ago #

    Not only that, i found that I would get a 'not found, Sorry, but you are looking for something that isn't here.' error in IE8 when I had the Shopping cart page marked as privately published. Firefox was ok with it. Set it back to published and seems to be ok now.

  11. Rich 'elfin' Pedley
    Moderator
    Posted 2 years ago #

    probably because you were logged into firefox.

  12. Rich 'elfin' Pedley
    Moderator
    Posted 2 years ago #

    sorry that should have read:

    probably because you were logged into wordpress in firefox, and not logged in in IE.

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