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[resolved] Error,Your EVERYTHING is Empty (10 posts)

  1. Hendison Scott
    Member
    Posted 1 year ago #

    Two different sites on two different hosting accounts / control panels (one Hsphere and one Plesk), I followed directions, then enter in all the info, hit "save" and get five pink errors -

    Error,Your Google Plus ID is Empty
    Error,Your Client ID is Empty
    Error,Your Client Secret is Empty
    Error,Your Redirect URI is Empty
    Error,Your Api Key is Empty

    and all the fields stay empty -

    I tried the Google Plus ID both with the full url and with just the numbers- same result (but which is it supposed to be?)

    http://wordpress.org/extend/plugins/google-plus-button/

  2. eshm
    Member
    Posted 1 year ago #

    +1 to this.
    Going to try Firefox I hope this is a Chrome thing.

    UPDATE:
    Still Fail. Too bad this would be a great plugin.

  3. Hendison Scott
    Member
    Posted 1 year ago #

    Glad it's not just me - well not "glad", but you know ;)

    (Did you know that the plugin author is NOT notified by WP.org that there has been a support issue posted on their plugin. It makes plugin authors look like they don't care, and this seems really dumb on the part of WordPress.org )

  4. Did you know that the plugin author is NOT notified by WP.org that there has been a support issue posted on their plugin.

    That may be true (I'm not a plugin author) but I think these links work.

    http://wordpress.org/support/rss/plugin/google-plus-button

    The Subscribe to email for this Plugin ought to work as well on this page.

    http://wordpress.org/support/plugin/google-plus-button

    It's got a nonce so posting that link would not be helpful. ;)

  5. Hendison Scott
    Member
    Posted 1 year ago #

    Yes, once we answer a post the first time and subscribe to the topic we get notifications, but there's no initial notification - I can't understand that decision by WP, and it makes no sense.

    As a plugin author I WANT to provide good support, but there's nothing worse than stumbling upon an unanswered support ticket - I'm just glad our plugins have few support issues. And of course, as an end user there's nothing worse than your ticket falling on deaf ears.

    Maybe there's a setting somewhere that says "notify me of support tickets left for my plugins" but I've never found it, and I've looked. ;)

  6. esmi
    Forum Moderator
    Posted 1 year ago #

  7. Hendison Scott
    Member
    Posted 1 year ago #

    Wow, perfect - Thanks esmi -

    Funny, I never realized we could do that, and both I and my programmer will now go subscribe to our own plugin support feeds. I wonder how many other plugion authors are out there that don't realize you have to subscribe?

  8. angelacarmichael
    Member
    Plugin Author

    Posted 1 year ago #

    Hey! Sorry, I have been sick. I will push an update by tomorrow. Thanks so much for the feedback!! Sorry again.

  9. angelacarmichael
    Member
    Plugin Author

    Posted 1 year ago #

    This has been resolved, I am pushing an update now. Sorry for the inconvenience.

  10. angelacarmichael
    Member
    Plugin Author

    Posted 1 year ago #

    3.1.5 has been pushed.

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