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WP Clone by WP Academy
Erroring out (6 posts)

  1. briegger
    Member
    Posted 1 year ago #

    I keep getting this error when I try to restore from backup:

    The plugin encountered an error while downloading the zip file,the following error message was returned:
    Error Message : Internal Server Error

    Temporary files created in /home/content/36/11057036/html/wp-content/wpclone-temp will be deleted.

    I am moving this site http://k2smarketing.com/Brenda to this site http://tutor4reading.info/

    Please advise. Thank you!

    http://wordpress.org/extend/plugins/wp-clone-by-wp-academy/

  2. briegger
    Member
    Posted 1 year ago #

    Still waiting on some advice here.

    Thanks

  3. WP Academy
    Member
    Plugin Author

    Posted 1 year ago #

    Dear Beth,

    Please provide additional information on the host that you are using and the size of your backup.

    Unfortunately due to the variety of hosting platforms we are not able to support this plugin on all hosts and/or for backups larger than 100mb. However we appreciate any information that you give us as it will help improve the software

    Best regards,
    WP Academy Support
    http://wpacademy.com

  4. briegger
    Member
    Posted 1 year ago #

    Hi,

    It's from GoDaddy to GoDaddy which I've done many times.

    The file size is 10.47mb so I know it's not the size!

    Thank you so much for your help.

  5. briegger
    Member
    Posted 1 year ago #

    Hi,

    I also deleted the plugin from both sites, logged out, logged back in, reinstalled and ran the backup again. Same error.

    Beth

  6. WP Academy
    Member
    Plugin Author

    Posted 1 year ago #

    manually upload the file.,that should rule out issues with the origin server.

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