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[resolved] "ERROR: you must provide an e-mail address. (4 posts)

  1. Sigidi
    Member
    Posted 3 years ago #

    When i try to install i can't get to the stage where i populate the DB, i get stuck on the email address bit ""ERROR: you must provide an e-mail address."

    I had initially moved my wordpress from my XAMPP but i could not login to the dashboard. So i decided to run a fresh installation and i get stuck on the email address. ""ERROR: you must provide an e-mail address."

    I have bee struggling for 2 days, please help.

  2. Tara
    Member
    Posted 3 years ago #

    - confirm all files/folders got uploaded. Also, confirm they got uploaded to the rihgt location.
    - Make sure your wp-config.php is correct.
    - try different computer/different browser.
    - if all that information is correct your database may have problem with it, and you may need to contact your your hosting provider.

  3. Sigidi
    Member
    Posted 3 years ago #

    I found the problem, i removed these two lines from my php.ini file.

    php_value upload_max_filesize 16M
    php_value post_max_size 16Ms

    And everything is now sorted. They should add a feature on wordpress that checks the server environment first. It will solve all these installation issues.

  4. Tara
    Member
    Posted 3 years ago #

    excellent! :-)

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