Posted 4 years ago #
Ever since we upgraded to 2.5.1 we have been having problems with people leaving comments and getting an error. The wp-comments.php seems to be the problem. Our site is http://www.ezmealsonline.com if you leave a comment it gives you an error once you submit it. However, we are still able to publish it. Anybody else know how to fix this?
Thanks in advance.
Posted 4 years ago #
I tried a couple test comments. If you look at the error message, you'll see the number "500." This is a generic error message (along the lines of the "404" page/file/resource not found error.
A "500" error usually involves some sort of server misconfiguration. For Apache, these settings are saved in various config files.
if you leave a comment it gives you an error once you submit it. However, we are still able to publish it.
Since the actual posting of the comments is okay, then the issue must be related to something that WP is doing after that, namely, the redirect back to the post.
I'm thinking that this involves the permalink settings. Your site is not using pretty permalinks currently, but if you were, then your htaccess file with the rewrite instructions would likely still be in the root of your website.
Anyway, check to see if there is an htaccess file in your root and see what contents, if any, it has. If you have something close to the following, then at one time, pretty permalinks were set.
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>In this case, go into WP and apply the pretty permalink settings. Then, try commenting again. If you get redirected back to the post, the problem should be solved.
If you're still having problems, please detail your permalink settings and the contents of your htaccess file, if it exists.
Posted 4 years ago #
I changed my permalinks and I am still having problems? Do you have an E-mail address I can contact you? I really appreciate the help!
Posted 4 years ago #
Do you have an E-mail address I can contact you? I really appreciate the help!
No. Just post here.
You now have pretty permalinks working, which seems to rule out that.
If you're logged in, when you submit a comment, does the error still occur? If so, please copy the error message. If the message shows up, please link to it. -- I know this seems redundant, but when I submit a test comment, it doesn't show up, so either (1) it's being held in moderation; (2) it's being tagged as spam by some filter; or (3) it's not actually being saved to your database.
To clarify the OP's problem, when someone submits a comment, instead of getting any WP error message or being redirected back to the original post, an error page is returned for
http://www.ezmealsonline.com/wp-comments-post.php --
This Web site experienced a problem and your request could not be completed. Please try again.
Click here to return to the previous page.
Error Code: 500
This happens in Firefox 2.0.14, Opera 9.27, an IE7, so this doesn't seem to be a browser-specific.
If this is some sort of server-specific issue, then that's probably beyond my expertise level.
Some possibly related threads:
(1) ie6: Internal Server Error 500 & wp-comments-post.php which links to
status_header(500) problem with IE6 (3 posts)
(2) Database and Header error using Lighttpd and FastCGI (see smatthews's posts - disabling fastcgi on bluehost fixed anonymous comment posting).
Posted 4 years ago #
I was logged in, and when I submit a comment it still gives me an error. Here is the address where it sends me to. http://www.ezmealsonline.com/wp-comments-post.php
The message reads:
This Web site experienced a problem and your request could not be completed. Please try again.
Click here to return to the previous page.
Error Code: 500
I am getting all of your test comments, I am deleting them as you post them. I do appreciate all of your help, and will look at the related threads you posted.
Posted 4 years ago #
Those threads were included more as a reference for others, in case they can help, as I don't have any good ideas regarding the exact problem, so if I don't reply, it's because I don't have anything useful to say.
Try switching to the default theme with all plugins deactivated. If the problem still occurs, then we can more-or-less rule out a plugin or theme conflict.
Try reinstalling WordPress. Backup your current installation, including the database and start with a fresh install and new database. Try replying to the "Hello World" post. If the problem still occurs, then, this more-or-less has to be a server configuration issue.
If that's the case, then you should contact your webhost for help. If they don't resolve the problem or won't, then consider moving to a new host (I hope you didn't pre-pay for a year).
Posted 4 years ago #
Wow, so this was interesting. My wife posted a comment, she is an author for the site. When she posted a comment, there was no problem at all, she was logged in of course. Once she posted the comment, it just re-directed to the page and displayed her comment. The weird part about it, is if I post a comment as Admin it will still give me an error? Any thoughts suggestions?
Posted 3 years ago #
You aren't the only one..
http://wordpress.org/support/topic/151072
Posted 3 years ago #
I have a simular issue. When I post on http://www.hoekanik.nl I get a "page not found" message. This is due to the following: after the comment this url shows up: http://www.hoekanik.nl/archief/hoe-kan-ik-een-online-to-do-lijstje-bijhouden//comment-page-1#comment-17
The double slash before comment-page should be one slash. The comment message IS published but is not found due to the wrong redirect URL.
How do I change this?
Posted 3 years ago #
If you have e-mail notification turned on, check the e-mail address used to notify you when someone posts a comment (it's under Settings - General).
Somehow mine had gotten truncated when I changed some general settings - probably through an auto-fill in. After fixing the e-mail address, people were able to comment again with out getting the 500 server configuration error.
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