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Error with First Data Global Gateway e4 Plugin (2 posts)

  1. starfishtrainers
    Member
    Posted 11 months ago #

    We are getting an error message about the payment failed on screen, but when we check the First Data system, the payment processed.

    Any ideas??

    Error Message:
    Your transaction was not successful

    {“logon_message”:null,”error_number”:null,”error_description”:null,”transaction_error”:0,”transaction_approved”:1,”exact_resp_code”:”00″,”exact_message”:”Transaction Normal”,”bank_resp_code”:”100″,”bank_message”:”Approved”,”bank_resp_code_2″:null,”sequence_no”:”0635086″,”avs”:null,”cvv2″:null,”retrieval_ref_no”:”131003″,”cavv_response”:null,”amount_requested”:null,”merchant_name”:”MARKET MAGIC LLC”,”merchant_address”:”1177 BRANHAM LN #367″,”merchant_city”:”SAN JOSE”,”merchant_province”:”California”,”merchant_country”:”United States”,”merchant_postal”:”95118″,”merchant_url”:”",”current_balance”:null,”previous_balance”:null,”ctr”:”=========== TRANSACTION RECORD ==========nMARKET MAGIC LLCn1177 BRANHAM LN #367nSAN JOSE, CA 95118nUnited StatesnnnTYPE: Pre-AuthorizationnnACCT: American Express $ 0.25 USDnnCARDHOLDER NAME : Jeff FishernCARD NUMBER : ############1001nDATE/TIME : 03 Oct 13 11:22:43nREFERENCE # : 001 0635086 TnAUTHOR. # : 101122nTRANS. REF. : 2151380824562nn Approved – Thank You 100nnnPlease retain this copy for your records.nnCardholder will pay above amount to cardnissuer pursuant to cardholder agreement.n=========================================”,”gateway_id”:”B03619-01″,”password”:null,”transaction_type”:”01″,”amount”:0.25,”surcharge_amount”:null,”cc_number”:null,”transaction_tag”:154374134,”track1″:null,”track2″:null,”pan”:null,”authorization_num”:”101122″,”cc_expiry”:”0116″,”cardholder_name”:”Jeff Fisher”,”cc_verification_str1″:null,”cc_verification_str2″:”123″,”cvd_presence_ind”:1,”zip_code”:”21117″,”tax1_amount”:0.0,”tax1_number”:null,”tax2_amount”:null,”tax2_number”:null,”secure_auth_required”:null,”secure_auth_result”:null,”ecommerce_flag”:null,”xid”:null,”cavv”:null,”cavv_algorithm”:null,”reference_no”:”2151380824562″,”customer_ref”:null,”reference_3″:null,”language”:null,”client_ip”:”98.233.106.27″,”client_email”:”jfisher911@gmail.com”,”user_name”:null,”currency_code”:”USD”,”partial_redemption”:0,”transarmor_token”:”133102341101001″,”credit_card_type”:”American Express”,”ean”:null,”virtual_card”:null,”card_cost”:null,”payer_id”:null,”gross_amount_currency_id”:null,”success”:null,”authoriz

    http://wordpress.org/plugins/wp-e-commerce/

  2. whitelamp
    Member
    Posted 11 months ago #

    Well yeah, the error message contains:
    ”exact_message”:”Transaction Normal”
    ”bank_resp_code”:”100″
    ”bank_message”:”Approved”
    indicating that the purchase is okay - so you need to look at the gateway code and see *why* the gateway is interpreting this response as an error.

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