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Error while upgrading: content no longer visible (12 posts)

  1. artsevestre
    Member
    Posted 9 months ago #

    Hi,

    Yesterday wordpress was upgraded on my site, but some kind of a problem occured. I received an e-mail saying that:

    "The problem was directory /home/artsevestre/skyemarineconcern.org/wordpress doesn't exist! Unable to upgrade!"

    When I tried to access the site, the only thing I could access was a page where I had to enter the site name, a username and a password. I did that, and then got a message congratulating me with my new wordpress site!

    When I now access the page, I get a new empty site layout. All the content seems to be gone.

    However, when I access it with an ftp-client, it looks as if the content is still on the server. How can I get the content back on the page?

    Thanks,
    Arthur

  2. esmi
    Theme Diva & Forum Moderator
    Posted 9 months ago #

    How exactly did you try to upgrade? WordPress does not send out such emails.

  3. artsevestre
    Member
    Posted 9 months ago #

    Thanks Esmi,

    As far as I know I didn't try to upgrade. I did notice a bar on top of the site a few days ago recommending upgrading, and I clicked on it but noticed that I should backup before doing that. I didn't have time for backing up at that time, so didn't choose to upgrade.

  4. esmi
    Theme Diva & Forum Moderator
    Posted 9 months ago #

    Did you use your hosts/ 1-click installer to install WP in the first place? Is it possible that they tried to run an auto-update of their own?

  5. artsevestre
    Member
    Posted 9 months ago #

    I guess that's what seems the most logical.. What I found really strange is that the page I got where I had to enter the site name, a username and password could have been accessed by anyone (I tried two computers at home without being logged in), with the result being a brand new clean site.. It doesn't make sense to me.

    Be that as it may, assuming that hopefully everything is safe, my big question now is how to get the content which obviously still is somewhere out there (accessible by ftp) back online. I'm in the middle of a campaign for which I need the site..

  6. esmi
    Theme Diva & Forum Moderator
    Posted 9 months ago #

    You might want to have a word with your hosts about this. It all sounds rather suspicious to me.

  7. artsevestre
    Member
    Posted 9 months ago #

    Ok, will do that. Thanks a lot, Esmi!

  8. artsevestre
    Member
    Posted 9 months ago #

    It was quite simple really. Mike at Dreamhost thought it was a bit of a glitch which somehow made a whole new directory (darn.. not even sure if that was the right word) when wordpress upgraded, which then hid the content. Well, I hope I got that right, but it's all up and running again.

    Thanks once more.

  9. Ipstenu-DH
    DreamHost Rep
    Posted 9 months ago #

    It's possible you moved your site at some point, or had a WordPress In It's Own Directory.

    I'll follow up with engineering and see if it's something we can reproduce and thus defeat!

  10. esmi
    Theme Diva & Forum Moderator
    Posted 9 months ago #

    Thanks for that. I'll ask her about that email. Not come across it before.

  11. esmi
    Theme Diva & Forum Moderator
    Posted 9 months ago #

    Ipstenu-DH: speak of the devil! Just about to ping you. Do you know anything about this email mentioned in the first post?

  12. artsevestre
    Member
    Posted 9 months ago #

    I haven't moved the site. Whether or n ot I had a WordPress in it's own directory I don't know. I'm not that savvy with computers and just installed it the simple way with the one-click option.

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