• Resolved webalvarez

    (@webalvarez)


    When I update JetPack my site crash (both admin & live) and gives following message

    Warning: require_once(/home/private/public_html/alcudiabynight/wp-content/plugins/jetpack/modules/featured-content/featured-content.php) [function.require-once]: failed to open stream: No such file or directory in /home/private/public_html/alcudiabynight/wp-content/plugins/jetpack/modules/theme-tools.php on line 54

    Fatal error: require_once() [function.require]: Failed opening required ‘/home/private/public_html/alcudiabynight/wp-content/plugins/jetpack/modules/featured-content/featured-content.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/private/public_html/alcudiabynight/wp-content/plugins/jetpack/modules/theme-tools.php on line 54

    http://wordpress.org/plugins/jetpack/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Could you log in to your site via FTP, delete the existing Jetpack plugin folder, and reinstall the plugin manually as explained here:
    http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation

    Let me know if it helps.

    Thread Starter webalvarez

    (@webalvarez)

    Thanks for you replay.

    Dident work 🙁

    Give me following message:

    Plugin could not be activated because it triggered a fatal error.

    Warning: require_once(/home/private/public_html/wp-content/plugins/jetpack/modules/featured-content/featured-content.php) [function.require-once]: failed to open stream: No such file or directory in /home/private/public_html/wp-content/plugins/jetpack/modules/theme-tools.php on line 54

    BTW… This give the same error on two different singel WP-Pages
    I have also try to deactivate all them, its still ended up with same result

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    It seems you’re still running a corrupted version of the plugin. Could you completely delete the plugin, and install the version you can download here instead:
    http://downloads.wordpress.org/plugin/jetpack.2.7.zip

    Thanks.

    Thread Starter webalvarez

    (@webalvarez)

    No…

    Same as before

    Plugin could not be activated because it triggered a fatal error.

    Warning: require_once(/home/private/public_html/wp-content/plugins/jetpack/modules/featured-content/featured-content.php) [function.require-once]: failed to open stream: No such file or directory in /home/private/public_html/wp-content/plugins/jetpack/modules/theme-tools.php on line 54

    Again try it on two different sites

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Do you use a theme or another plugin that makes use of the Featured Content module? If so, could you try to deactivate that plugin, or switch to one of the default themes for a few minutes and let me know if it helps?

    Thanks!

    Thread Starter webalvarez

    (@webalvarez)

    This not make any sence at all, I try do activate the plugin with WP-Theme “Twenty Thirteen” still not working… Deactivate ALL plugins and try to activate (theme Twenty Thirteen).

    And its still give the same message

    Plugin could not be activated because it triggered a fatal error.

    Warning: require_once(/home/private/public_html/wp-content/plugins/jetpack/modules/featured-content/featured-content.php) [function.require-once]: failed to open stream: No such file or directory in /home/private/public_html/wp-content/plugins/jetpack/modules/theme-tools.php on line 54

    Please, any other suggestions
    THANKS for your patience and help

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Let’s try something else: could you download and install this version of Jetpack?

    Thread Starter webalvarez

    (@webalvarez)

    Thats worked….

    Im VERY greatful

    Two question:
    Is this a different version?
    When next update come out, can I update as normal?

    Again, BIG BIG thank you for your support

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    This installation of Jetpack is 2.7, with a few minor tweaks I’ve done to prevent the error you has been experimenting. These tweaks will be part of the next Jetpack release, so you will be able to update!

Viewing 9 replies - 1 through 9 (of 9 total)
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