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WooCommerce MercadoPago
[resolved] Error on checkout page. (13 posts)

  1. Alfredo Gutiérrez
    Member
    Posted 4 months ago #

    Hi Claudio, I just installed your plugin in my ecommerce... and I'm doing the sandbox test...

    But it's not working well for me. When a costumer try to checkout any product, appears this message "An error has occurred while processing your payment, please try again. Or contact us for assistance."

    And I really don't know what is causing this error... Could you please help me out with this?

    Thanks..

    This is the link to my website and the page on the checkout error:

    http://laquintaboutique.com/site

    http://laquintaboutique.com/site/realizar-pedido/pagar/?key=order_53480aeecce09&order=905

    https://wordpress.org/plugins/woocommerce-mercadopago/

  2. Claudio Sanches
    Member
    Plugin Author

    Posted 4 months ago #

    Please, enable the log option, try to make a order and send me the log using the pastebin.com

  3. Alfredo Gutiérrez
    Member
    Posted 4 months ago #

    Here it is http://pastebin.com/5VwTnJgX

    I think the problem got worst, now results that it gives me a 404 error http://laquintaboutique.com/site/realizar-pedido/false

    I hope you know what is wrong so you can help me.

    Thank you Claudio.

  4. Claudio Sanches
    Member
    Plugin Author

    Posted 4 months ago #

    Please upgrade to the latest version of WooCommerce.
    But the error is:

    amount cannot be paid with MercadoPago
    
  5. Alfredo Gutiérrez
    Member
    Posted 4 months ago #

    I updated the last version of woocommerce, but it stills giving me the error.. when I try to pay, it redirects me to a /false url. and a 404 error.

    this is the pastebin http://pastebin.com/uhna2ewx

    How could I fix this?

  6. Alfredo Gutiérrez
    Member
    Posted 4 months ago #

    Also I forgot to tell you, this happens with some products, not all of them...

  7. Claudio Sanches
    Member
    Plugin Author

    Posted 4 months ago #

    The amount (113220) is correct?

  8. Alfredo Gutiérrez
    Member
    Posted 4 months ago #

    Yes, I also have been doing it with other amounts, and it stills giving me the same error...

  9. Claudio Sanches
    Member
    Plugin Author

    Posted 4 months ago #

    What is the MercadoPago limit for payment in your currency?

  10. Alfredo Gutiérrez
    Member
    Posted 3 months ago #

    I really don't know that.. how can I find out that?.. and in case that the limit is too short, is there a way to increase it?

  11. Claudio Sanches
    Member
    Plugin Author

    Posted 3 months ago #

    You have to contact the MercadoPago.
    Anyway it's not a bug or something that can be fixed this plugin.

  12. Alfredo Gutiérrez
    Member
    Posted 3 months ago #

    I contacted MercadoPago, and yes... the problem was the payment limit amount in my currency...

    I decided to try the Official module that MercadoPago built for wp-ecommerce and some things just didn't work very well...

    Then I bought the Woocommerce MercadoPago extension, and man, I wasted my money, because it didn't work very well either...

    So now I testify that your MercadoPago Plugin for Woocommerce, works even better than the official MercadoPago module for wp-ecommerce and the Woocommerce MercadoPago extension.

    Thank you for such an amazing plugin.

  13. Claudio Sanches
    Member
    Plugin Author

    Posted 3 months ago #

    LOL.

    Happens o/

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