Error msg – can no longer access dashboard or website

  • Resolved Cloak

    (@cloak)


    11 years, 6 months ago

    I need help ASAP!! I was trying to add some code to functions.php, and it didn’t seem to work so I removed the code.

    HOWEVER, now I get an error message when I try to access my website (cloakandcurio.com) and my wp-admin dashboard.

    I need to get this site up this weekend and everything was set to go. Is there someone who can help me?? I read that I should reload functions.php, but I can’t even access the plugin editor in order to do this through my dashboard.

    I’m feeling a little bit desperate at the moment, so any help would be greatly appreciated!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Krishna

    (@1nexus)

    11 years, 6 months ago

    Deactivate all plugins and revert to Twenty Eleven theme. Use FTP or your hosting control panel to deactivate (rename to old) plugins and themes except Twenty Eleven.

    esmi

    (@esmi)

    11 years, 6 months ago

    Try switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    Once you have access to your site again, try re-uploading your chosen theme.

    Thread Starter Cloak

    (@cloak)

    11 years, 6 months ago

    Thank you both for replying so quickly. I hate to even ask the question, but will I lose all the products and images that I already uploaded to my site?

    I feel ill.

    esmi

    (@esmi)

    11 years, 6 months ago

    No – they should remain in your site’s database.

    Thread Starter Cloak

    (@cloak)

    11 years, 6 months ago

    Ok…I feel a bit better. I think I need your help a bit more if you have a moment, @ esmi.

    I found wp-content/themes in my host’s file management application. It looks like I can select my current theme and just reload it. Would this also work to fix my broken functions.php?

    esmi

    (@esmi)

    11 years, 6 months ago

    Yes but I would suggest that you delete the theme’s folder within wp-content/themes before uploading a fresh copy. Sometimes over-writing doesn’t always work.

    Thread Starter Cloak

    (@cloak)

    11 years, 6 months ago

    I FIXED IT!!!!!

    @ esme – you led me in the right direction, but I tried something a little different.

    I uploaded the original functions.php from my computer to my host’s file management application and overwrote the file that I screwed up. I can now see my site again and I can access my dashboard.

    Thank you for helping me out!

    esmi

    (@esmi)

    11 years, 6 months ago

    Glad I could help. 🙂

    binreallife

    (@binreallife)

    11 years, 6 months ago

    how do you switch to Twenty Eleven if you can’t access the site at all?

    thebluegger

    (@thebluegger)

    11 years, 6 months ago

    Maybe this will help you to

    switch back to default theme.

Viewing 10 replies - 1 through 10 (of 10 total)
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