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WP Clone by WP Academy
Error Message : The provided URL () is either not valid or empty (56 posts)

  1. snielsss
    Member
    Posted 1 year ago #

    When I click on backup, I receive the next error message:

    The plugin encountered an error during the restore process,the following error message was returned:
    Error Message : The provided URL () is either not valid or empty

    What I don't understand is that I didn't click on the restore from url button, but above error would suggest that I did. The only thing I can think of, that could be a problem for this plugin to work, is my Better wp security settings. Although I didn't put the settings on the strongest restrictions.

    http://wordpress.org/extend/plugins/wp-clone-by-wp-academy/

  2. WP Academy
    Member
    Plugin Author

    Posted 1 year ago #

    is javascript disabled?

  3. snielsss
    Member
    Posted 1 year ago #

    No, its enabled.

  4. WP Academy
    Member
    Plugin Author

    Posted 1 year ago #

    perhaps there was an error downloading the plugin's script file,does the button change when you select the other radio buttons?
    anyhow,the new update solves this issue,could you give it a try?

  5. snielsss
    Member
    Posted 1 year ago #

    Yes it changes, and I have the same problem after the update. Is it a problem that the better wp security plugin changed the standard table prefix of my database?

  6. catnip216
    Member
    Posted 1 year ago #

    I'm having the same problem. I have the latest version of the plugin, installed just a few minutes ago.

  7. WP Academy
    Member
    Plugin Author

    Posted 1 year ago #

    that shouldn't be a problem,at least,not during a backup.
    could you open the page in chrome and see whether there are any javascript errors in the developer console (you can bring it up by pressing F12)

  8. WP Academy
    Member
    Plugin Author

    Posted 1 year ago #

    @catnip216 do you have the better wp security plugin installed as well?

  9. catnip216
    Member
    Posted 1 year ago #

    Nope, no errors in the console

  10. catnip216
    Member
    Posted 1 year ago #

    And no, I don't have that plugin. I have a few different clone/backup plugins installed, but not activated. The only plugin that's activated aside from this one is Akismet.

  11. catnip216
    Member
    Posted 1 year ago #

    If I chose the Alternate zip method in Advanced Settings, everything works as expected.

  12. catnip216
    Member
    Posted 1 year ago #

    My mistake, ignore that last post. I accidentally had the local dev site open when I tried that, and it worked there.

  13. WP Academy
    Member
    Plugin Author

    Posted 1 year ago #

    I'm guessing that you have 2.1.4 installed,what happens when javascript is disabled? does it still try to perform a restore?

  14. catnip216
    Member
    Posted 1 year ago #

    Yes, it does the exact same thing.

    (Thanks very much for the responsiveness, btw)

  15. WP Academy
    Member
    Plugin Author

    Posted 1 year ago #

    I see,well,there goes that theory.. who's the host? do you have any other WP installs on that same account? if so,is it the same on those sites?

  16. catnip216
    Member
    Posted 1 year ago #

    It's a cloud site on Rackspace, and we have several other sites set up the same way. I just tested the plugin on another cloud site, and got the same results. It does work on localhost, though.

  17. catnip216
    Member
    Posted 1 year ago #

    If it would be helpful, I could set up a sandbox site for you to work with directly.

  18. snielsss
    Member
    Posted 1 year ago #

    Really agree with Catnip216, great response! Thanks.

    I also have no javascript errors

    Version: 2.1.4 with WordPress: 3.5.1

    I do have a lot of plugins installed, including Woocommerce.

  19. Chargin
    Member
    Posted 1 year ago #

    I too am having this same exact problem.
    Latest version of the plugin and 3.51

  20. WP Academy
    Member
    Plugin Author

    Posted 1 year ago #

    yes that would be awesome,could you please send the login details to support@wpacademy.com?

    @snielsss @Chargin you guys aren't using rackspace cloud sites as well are you?

  21. Chargin
    Member
    Posted 1 year ago #

    No Im using a VPS here in Australia.
    It does have slightly older versions of php and mysql though.

  22. WP Academy
    Member
    Plugin Author

    Posted 1 year ago #

    okay I think I found the reason,and I should be able to test it out after I get the login details from catnip216..

  23. WP Academy
    Member
    Plugin Author

    Posted 1 year ago #

    by the way,were any of you asked to enter ftp details when you clicked 'create backup'?

  24. snielsss
    Member
    Posted 1 year ago #

    Yes I was

  25. catnip216
    Member
    Posted 1 year ago #

    Sorry for the delay. I'm setting up a site right now, and will send the login info as soon as I am done.

  26. catnip216
    Member
    Posted 1 year ago #

    So... I created the sandbox site, installed the plugin, tested to make sure it had the same problem... and it worked just fine.

    I'm sending the info anyhow.

  27. catnip216
    Member
    Posted 1 year ago #

    The new site is a clone of one I was running on localhost (cloned with a plugin called Duplicator).

    Another Rackspace Cloud Site that I also cloned from localhost also runs WP Clone correctly as well.

    I'm going to delete the existing installation on the sandbox site, and re-install WordPress from scratch, to see if that recreates the scenario where WP Clone will not run.

    (While Duplicator works well, there are some instances where I'd prefer the way WP Clone works, so I'm interested in helping to get this sorted :-) )

  28. WP Academy
    Member
    Plugin Author

    Posted 1 year ago #

    great thanks,by the way,were you asked to enter ftp details as well?

  29. snielsss
    Member
    Posted 1 year ago #

    So its something with the server configuration?

  30. catnip216
    Member
    Posted 1 year ago #

    I was, yes.

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