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[resolved] Error message, Subscribe2 email form not working (4 posts)

  1. videobenefitsguy
    Member
    Posted 1 year ago #

    Error message when completing Subscrib2 email form on my site. Will not accept the email. "Server error" I created a brief screencast via the link below if anyone can help:

    http://www.screencast.com/t/xtNMaj0W1iSU

    Thanks!

    http://wordpress.org/extend/plugins/subscribe2/

  2. mattyrob
    Member
    Plugin Contributor

    Posted 1 year ago #

    @videobenefitsguy,

    Have a look in the Settings page and try changing the "Send email from" setting to the name of a user account that has an email address associated with it that is on the same domain as your blog. At the moment the plugin is trying to use a fictional email address and this is probably why the emails are failing and you are getting that message.

  3. videobenefitsguy
    Member
    Posted 1 year ago #

    Thank you. I've changing the user account but still getting the error message. I'm the only admin on the site and there's just one email (mine). Can you let me know what donation needs to be and we could do a web meeting so you could help me troubleshoot? You'd be able to see my screen to see if a particular setting is incorrect. Thanks again.

  4. mattyrob
    Member
    Plugin Contributor

    Posted 1 year ago #

    @videobenefitsguy,

    Can you firstly check with your hosting provider about any restrictions they impose on emails sent via your web space hosting (rather than through SMTP). There is little I can do other than watch the emails fail if you've already made the recommend change above.

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