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error message "No products found which match your selection." (18 posts)

  1. Silasrose
    Member
    Posted 1 year ago #

    Greetings
    I am am getting the error message _ No products found which match your selection - when i go to my shop page. It should be displaying uploadedproducts, but I can't figure out what part of the set up I missed. I am using Headway theme but the problem persists with 2011.

    http://bio-matshop.com/shop/

    I would greatly appreciate help,
    many thanks
    Silas

    http://wordpress.org/extend/plugins/woocommerce/

  2. jameskoster
    Member
    Plugin Author

    Posted 1 year ago #

    Hey,

    Try resaving your permalinks.

    Also check your products are in stock and their visibility settings are configured correctly.

    Thanks

  3. Silasrose
    Member
    Posted 1 year ago #

    HI James
    thanks for your reply, I check viability and permalinks
    The issue maybe that I had two Shop pages and might of deleted the woo commerce shop page by accident

    I tried to unistall and reinstall the plugin, but nothing changed

    any thoughts on how to restore a deleted woo commerce page?

    thanks
    Silas

  4. Roy Ho
    Member
    Posted 1 year ago #

    @Silas - Shop page can be any page you want. Just make sure the page has no other ecommerce shortcode within and then go to your WooCommerce settings->pages tab and select the page you want to be your shop page from the dropdown.

  5. Silasrose
    Member
    Posted 1 year ago #

    thanks splashingpixels
    Pardon the novice question but is there a shortcode I could use to get the catalog/gallery of products to display?

    failing this I would like to start fresh, but it seems impossible to remove woocommerce and start clear, any thoughts?

  6. Roy Ho
    Member
    Posted 1 year ago #

    @Silarose - I am not sure if you're asking about your original issue or are you now talking about something else? One step at a time. Have you gotten the shop page to load the products you have?

  7. Silasrose
    Member
    Posted 1 year ago #

    No not yet, sorry for the miscommunication

    I just tried adding a new page - Buy Now - to the menu and pointed the WC to that page and I get the same message

    I must have messed something up in the set up, which is why I am thinking I should start fresh

  8. Roy Ho
    Member
    Posted 1 year ago #

    @Silarose - I would suggest you switch to default 2012 theme and then go to permalinks settings and save twice. Re-test...

  9. Silasrose
    Member
    Posted 1 year ago #

    Hmmm, I went to permalink settings and saved

    These settings control the permalinks used for products. These settings only apply when not using "default" permalinks above.
    Default http://bio-matshop.com/?product=sample-product

    was there something else I should do in there?

  10. Roy Ho
    Member
    Posted 1 year ago #

    @Silarose - if you did all that and assuming correctly and it still doesn't show, then perhaps your products settings are not correct.

  11. Roy Ho
    Member
    Posted 1 year ago #

    @Silarose - You said you've already checked the product visibility and it is set to visible but what about publish status? Did you make sure it is not draft?

  12. Roy Ho
    Member
    Posted 1 year ago #

    @Silarose - also on the WC settings->catalog tab, what settings do you have for:
    Shop Page Display and Default Category Display?

  13. Silasrose
    Member
    Posted 1 year ago #

    products are set to public and are published

    catalog settings are to default

  14. Roy Ho
    Member
    Posted 1 year ago #

    @Silarose - seems its working fine now...
    http://bio-matshop.com/buy-now/

  15. Silasrose
    Member
    Posted 1 year ago #

    Unfortunately not quite
    for some reason it will display categories, but if you click T Shirts it wont display individual products:(

  16. Roy Ho
    Member
    Posted 1 year ago #

    @Silarose - as I asked you before what your setting was and you said default. But by default, it should not show a product category and will show each individual products...Sorry I don't know how else to help you...Perhaps others can chime in...

  17. Silasrose
    Member
    Posted 1 year ago #

    I changed it recently, thanks for the effort!
    best
    Silas

  18. ruess
    Member
    Posted 1 month ago #

    For those struggling with this issue, note that you might want to check your settings under:WordPress Admin Area > WooCommerce > Settings > Products > Default Product Sorting . . . and check if it's set to
    "Popularity (sales)" as in some setups this can cause issues. Try changing it to anything else and test.

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