• Resolved breakoftheec

    (@breakoftheec)


    I’m getting this error all the time.

    Error: Currency conversion temporarily not available. Please try again

    In the FAQ it stated:

    It’s likely that you’re not using a currency code that Google Finance recognises. To check you can try Googling for the currency conversion, eg. 25 AUD to USD (replace with your currency codes).

    I started using the default currencies from the plugin and got the error.
    I actually removed all the currencies except USD and EUR. And still get the Error.
    I’m pretty sure USD and EUR should be recognized by Google Finance.

    Is this a Google problem?
    Any debug what’s going on?

    Thanks.

    https://wordpress.org/plugins/wp-currency-converter/

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Josh Kohlbach

    (@jkohlbach)

    Hi breakoftheec,

    I’ve just tested this morning and it appears to be working ok, it could actually have been a temporary issue on Google’s end.

    Can you try again and let me know if it’s working ok?

    Cheers,
    Josh

    Thread Starter breakoftheec

    (@breakoftheec)

    No.
    Still not working. I guess it’s not on Google’s side.

    If I have time, I’ll try to do some troubleshooting soon and post back my findings.

    Plugin Author Josh Kohlbach

    (@jkohlbach)

    Ok not a problem, I would just double check there are no javascript errors on the page and that there are no funny characters on the currency codes.

    You can also try restoring the currency codes to default (there’s a button to do this in the settings).

    For reference you can also query the Google finance calculator directly in your browser using this page: https://www.google.com/finance/converter

    Hope that helps and let me know if I can be of any assistance.

    Josh

    kazvorpal

    (@kazvorpal)

    I am having the same problem. I’m a professional web developer, and looking at the debug console in Chrome, no javascript errors. The currency list is the default, I’ve changed nothing except the details of the CSS to let the two dropdowns rest side by side.

    Plugin Author Josh Kohlbach

    (@jkohlbach)

    kazvorpal, please don’t hijack old threads, it’s against the WordPress forums TOS.

    It’s likely that either your currency codes are not supported by the Google Finance calculator API or there was some temporary connectivity issue.

    Hi jkohlbach,

    Just want to let you know I experience the same error for a while also..
    I tried also to reload it, default settings for the currency etc.. but it seems the plugin is not working anymore. I think there is something more going on than a temp. connectivity issue 😉 I hope you can help us ou.. I like the plugin very much.

    Plugin Author Josh Kohlbach

    (@jkohlbach)

    Hi guys, I need to know what currency codes you are all using.

    Using standard codes the plugin appears to be working fine. I can’t seem to replicate the issue.

    This is what it did for me, straight out of the box. I not only didn’t change any codes, I hit the built-in reset button for the codes, just in case. I’m using a standard WordPress setup, and embedding the shortcode into a custom version of page.php, but modifying nothing about the plugin except for some CSS to make it match the layout.

    Hi jkohlbach,

    I am using the standard set up.. it worked for me for long but somehow it stopped.. There was no problem before but at this moment it stopped working and only tells me:

    Error: Currency conversion temporarily not available. Please try again.

    So basically I am using the standard codes.. did not change a thing..

    Well still no reponse.. so I guess one thing to do.. delete the plugin and search for another one.. It is not working anymore..
    Thanks for the help kazvorpal.. but the trick did not help here.. looks like something is blocking the catch of data.. but I have no clue what it can be.. Now my customers cannot use it anymore.. a shame.. it was good…

    Peter, I wasn’t saying it fixed it. I’m saying that the problem you’re having, I had too, even with zero modification, despite my resetting the codes just in case.

    I ended up giving up and using the converter Enclick offers:

    https://wordpress.org/plugins/currency-converter/

    Works perfectly, and instantly without a submit or anything.

    I’d have preferred WP Currency Converter, but it never worked for me.

    Plugin Author Josh Kohlbach

    (@jkohlbach)

    Guys, keep in mind this is a free plugin and something I maintain in spare time. I run a busy agency so I can’t always get back to you immediately.

    I have clients using this plugin with no issues, so there’s some other problem here.

    I asked several times for the currencies that you are using so I can test. Can you please provide this so I can test?

    I tested on AUD to USD and GBP to USD and a few others and it’s working fine on a brand new WP install.

    In my case, I dropped it in with whatever the default settings and currencies were. When it didn’t work, giving the error mentioned above, I tried hitting the button that is supposed to reset the codes to the default, just in case something was corrupted. I tried a bunch of different, random currencies from the dropdown, they all did the same.

    When I started replying here, I was still trying to get it to work. But I no longer have it set up, so I won’t have much more to contribute to this discussion.

    @ jkohlbach

    I guess when you distribute a plugin that people use it would be great to have a good support as well even though it is free.. But I can understand you are not watching 24/7 the questions.. I think i can make a copy of the text from kazvorpal. I did the same, used the same and at this moment also no long a user of this plugin anymore.. I turned it off as it was no longer working. And I tried also the default settings, I tried a few currencies etc etc.. but somehow it got broken.. When going directly to the google finance site it is working fine but within this plugin it is not working..

Viewing 14 replies - 1 through 14 (of 14 total)
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