WordPress › Support » Error 500 when goto admin panel after 2.8 failed update

Mephesto
Member
Posted 2 years ago #

Hi there,

During the 2.8 update I got a server 500 time out error. After this i got the message "Briefly unavailable for scheduled maintenance. Check back in a minute".

After that one, I removed the .maintenance file using ftp.

And now, after i logon to my site (www.msuc.nl) I get a white page with a 500 error.. How do I get back in my admin panel?

I have just setup this site 2 weeks ago and only used like 2 plugins.. I hope somebody will be able to help me because I was also stupid enough not to make a backup, didnt think it could go wrong...........
esmi
Theme Diva & Forum Moderator
Posted 2 years ago #

Try re-running wp-admin/upgrade.php. If that fails, download a copy of WP2.8 and upload just the wp-admin & wp-includes folders plus the files in the WP root. Then try wp-admin/upgrade.php again.
Mephesto
Member
Posted 2 years ago #

When I run wp-admin/upgrade.php it says the database has been updated already. I just noticed that the files also have been upgraded, the modified data changed as i can see within my ftp program.

I have downloaded 2.8 manually now but I'm affraid i will damage the site too much if I overwrite all files with the already updated database. Is this really the way to go?
Mephesto
Member
Posted 2 years ago #

I just disabled friendly http messages in my internet browser settings.

Here's the exact error message:

PHP Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(D:\www\m\s\u\msuc.nl\public_html/wp-content/plugins/edit-tags.php?taxonomy=post_tag) is not within the allowed path(s): (D:\www\;c:\php5\pear;c:\windows\temp;) in D:\www\m\s\u\msuc.nl\public_html\wp-admin\menu-header.php on line 118
markwoolcott
Member
Posted 2 years ago #

I just had the same message when I added a Viper Video plug-in. I can't get into the admin page and would love to know what is the problem and how to solve it.

Mephesto
Member
Posted 2 years ago #

For all your convenience:

Here's whats at line 118 inside the menu-header.php file:

if ( ( file_exists(WP_PLUGIN_DIR . "/{$sub_item[2]}") && ('index.php' != $sub_item[2]) ) || ! empty($menu_hook) ) {
					// If admin.php is the current page or if the parent exists as a file in the plugins or admin dir
					$parent_exists = (!$admin_is_parent && file_exists(WP_PLUGIN_DIR . "/{$item[2]}") && !is_dir(WP_PLUGIN_DIR . "/{$item[2]}") ) || file_exists($item[2]);
					if ( $parent_exists )
						echo "<li$class><a href='{$item[2]}?page={$sub_item[2]}'$class$tabindex>{$sub_item[0]}</a></li>";
					elseif ( 'admin.php' == $pagenow || !$parent_exists )
						echo "<li$class><a href='admin.php?page={$sub_item[2]}'$class$tabindex>{$sub_item[0]}</a></li>";
					else
						echo "<li$class><a href='{$item[2]}?page={$sub_item[2]}'$class$tabindex>{$sub_item[0]}</a></li>";
				} else {
					echo "<li$class><a href='{$sub_item[2]}'$class$tabindex>{$sub_item[0]}</a></li>";
				}
			}
			echo "</ul></div>";
		}
		echo "</li>";
	}

esmi
Theme Diva & Forum Moderator
Posted 2 years ago #

FTP into your wp-content/plugins directory and rename the individual plugin folders. And any lone scripts within wp-content/plugins. That will deactivate all of your current plugins in case one of them is causing this problem.
Mephesto
Member
Posted 2 years ago #

Hi esmi,

I just renamed 3 folders and 2 files with a .old extension. Thats all I had in the plugin folder. Still the same message which to me implies this is not a plugin problem?
markwoolcott
Member
Posted 2 years ago #

I just renamed all of my plug-in folders also and it didn't change the message
markwoolcott
Member
Posted 2 years ago #

If you are hosted through GoDaddy, they are having some issues with their server. They said the issues should be resolved in the next hour or so.

Thanks for all of the other ideas
Mephesto
Member
Posted 2 years ago #

I'm not hosted through GoDaddy, there's a lot of posts around already with the same sort of problems so its something within the 2.8 version upgrade that is not good.
Redcentaur
Member
Posted 2 years ago #

I upgraded yesterday evening. Since I got 2.8 installed on the second attempt, I have regularly had Error 500 Internal Server Error messages when I try to move around the wp-admin area, or log into it.

I followed the installation instructions (long method) to the letter when I installed, so it is not something that I have done wrong. It can't be the server because I did not get this message until I installed 2.8. I have disabled and renamed all the plugins, to no avail.

I am aware that others have been having similar problems. Unfortunately, I don't have a solution but hope to figure one out in the near future, or I'll be forced to go back to 2.7.1 as the current install is unworkable.
esmi
Theme Diva & Forum Moderator
Posted 2 years ago #

I've carried out 3 upgrades today without so much as a hiccup. Looking back at your error message, I'm wondering ifs this is a server config issue. Where are you hosted? Have you spoken your hosting provider?
keithbarrett
Member
Posted 2 years ago #

No that renaming your folders does not affect the installed plugins.

Try moving (renaming) the plugin folders OUT of the plugins directory. For example:
cd to plugins
create a subdir named temp
move all plugins there temporarily

reload the wp-admin page.
sjwoo
Member
Posted 2 years ago #

I'm having the exact same issue:

PHP Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(E:\Domains\sungjwoo.com\wwwroot/wp-content/plugins/edit-tags.php?taxonomy=post_tag) is not within the allowed path(s): (E:\Domains\madfellas.com\wwwroot\test;E:\DOMAINS\;c:\php5\uploadtemp;C:\PHP5\pear;C:\WINDOWS\TEMP;c:\php5\sessiondata;C:\Program Files\ImageMagick-6.4.2-Q16\;E:\Domains\sungjwoo.com\wwwroot/wp-content/plugins/) in E:\Domains\sungjwoo.com\wwwroot\wp-admin\menu-header.php on line 118

Any answers?
Mephesto
Member
Posted 2 years ago #

When I upload the version 2.7.1 wp-admin original files back to my website the admin panel is party functional again. Some parts still dont work good but at least for my website visitors the problem isnt visible at that moment for as far as i can see.

Still I dont want to be using older version php files, i want to be up-to-date. Any help would be geat.
Mephesto
Member
Posted 2 years ago #

*bump
eranep
Member
Posted 2 years ago #

I have the same problem after i upgrad to 2.8
i cant login to my admin

this is what i get:

PHP Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(D:\domains\myusername\mysite.com\wwwroot/wp-content/plugins/edit-tags.php?taxonomy=post_tag) is not within the allowed path(s): (D:\Domains\;C:\windows\temp\;) in D:\domains\myusername\mysite.com\wwwroot\wp-admin\menu-header.php on line 118

someone can help with this?
matt6805
Member
Posted 2 years ago #

I had the exact same problem, and I fixed it. It was the plugins. One of them was not compatible with WP 2.8.

VERY IMPORTANT: before you do a manual update on your site, you MUST deactivate ALL plugins. Then, turn them back on one at a time and refresh your site until it breaks. That will lead you to the plugin that's causing the internal server error. What a pain :(

This plugin was the one that was causing the error for me:
http://www.bravenewcode.com/wptouch/

Hope this helps someone with the same issue.
Mephesto
Member
Posted 2 years ago #

Well my problem is still here... I have disabled all the plugins...

Is there any way possible to get good support on this product besides this forum?
bircus
Member
Posted 2 years ago #

I got the same problem mags1.net... tried renaming plugins still no good..
jkrehbiel1
Member
Posted 2 years ago #

I just upgraded to 2.8.6 and now I too cannot get into wp-admin.
I have copied all files via FTP twice, Double checked wp-config and I'm still getting error 500 below:

Error 500 - Internal server error
An internal server error has occured!
Please try again later.

The site still works fine but just can't get to wp-admin.
Any help would be great.

Thanks
bircus
Member
Posted 2 years ago #

upgrading to 2.8.5 fixed my problem.. if that helps anyone.
diegorl84
Member
Posted 2 years ago #

I had the exact same problem. Look at http://www.opsou.com/blog/2010/01/15/error-500-en-wp-admin/. I changed the access to those folder as they say and it worked.
kiuda
Member
Posted 2 years ago #

I had the same problem. I removed the akismet plugin and it solved my problems.

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Error 500 when goto admin panel after 2.8 failed update (25 posts)

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