Posted 2 years ago #
My blog displays, but when I go to access the back office at: http://askandrea.adamsweb.us/wp-admin/ I get:
Error 500 - Internal server error
An internal server error has occured!
Please try again later.
After upgrading to the latest version of wordpress. I am baffled because I have wordpress on another url and that upgrade went fine (though, that server will allow me to use the automatic upgrade feature, and the host of this website will not.)
Posted 2 years ago #
I do not get an error now. Did you fix the problem?
If not, it may be an issue with your web host. Next time you see a 500, ask their Support folks to give you more details from their error logs.
It's working fine for me. Did you check error log after you received 500 error message? There can be many reasons for this error.
Kailash
Posted 2 years ago #
My apologies if this was unclear, but as I said, my blog and even the login page are working. It is my back office (wp-admin), where I actually update the blog, that I cannot access, because I get a 500 error.
To see the error, you would have to be logged in and with the creds to access my back office yourself.
How do I check the error log?
Posted 2 years ago #
I've never had any luck learning the real reason behind a 500 error from the web logs that web hosts let you look at. Their support folks have access to other, more detailed error logs that can help. Especially if they interpret them for you.
As I said, please ask them. You'll need to give them exact time and date when one or more 500 error(s) occurred.
Generally hosting control panel gives an option to check error logs for the website. If you can't see such option, you can contact your hosting provider. They should provide you the error logs.
There are many reasons that cause 500 error. Some of them are as follow:
[1] If your host has made changes in Apache, PHP configuration.
[2] Sometimes this happens if PHP memory is set to low.
[3] Invalid code inserted in .htaccess.
If your host allows custom php.ini then upload custom php.ini in wp-admin folder and set php_memory to 64 or more and see it it helps. In meantime, I suggest to open a ticket with your host to find the root cause of this.
- Kailash
Posted 2 years ago #
Specifically speaking, the problem is that the upgrade is working fine on other WordPress blogs on the same server, but with the upgrade on this blog, while the blog is working, access to the Admin area is not working - like the "wp-admin/upgrade.php"
Now if it is working on other WP blogs using the same IP and all... Where might one look for a solution other than figureing on loading an earlier version?
I am running about 4 versions of the blog because the automatic upgrader won't function and am trying a manual upgrade. But am locked out of Admin at the moment. I would hate to have to upload an earlier version as it takes a while to FTP it.
Posted 2 years ago #
I had the exact same problem. Look at http://www.opsou.com/blog/2010/01/15/error-500-en-wp-admin/. I changed the access to those folder as they say and it worked.
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