Error 500 – Internal Server Error from editing .htaccess file in plugin

  • tessmila

    (@tessmila)


    10 years, 2 months ago

    Site enquiry for : http://www.uncannyannie.com

    Hi I have build a wordpress site for a friend which is hosted on wordpress.org and NOT locally.

    I edited a .htaccess file of a plugin (SEO by Yoast) and since I have been getting

    “Error 500 – Internal Server Error
    An error was encountered while processing your request. Typically this is a temporary condition. Please contact the web site owner for further assistance.”

    I get the error trying to login in to admin also at http://www.uncannyannie/wp-admin/ and I cannot reach the file to re-edit or delete.

    I have no knowledge of php or ftp editors so please provide step by step instructions if able to help.

    Thanks very much.

    http://www.uncannyannie.com

Viewing 1 replies (of 1 total)
  • vrazer

    (@vrazer)

    10 years, 2 months ago

    Hi tessmila,

    Unfortunately, your only options with something like this are:

    1) Use FTP to edit the file and remove the change you made. You could try using Filezilla and they have documentation that might help on how to use it.

    2) If the website’s host has a file manager when you log into the hosting account, you could use that to edit the file and remove what you changed.

    3) If neither of the above is an option, the only other alternative would be to contact the web host directly and ask their support for help.

    That .htaccess file is pretty crucial to your website. If something goes wrong with that, it will prevent the site from working and so you won’t be able to get back in and edit it through the website (e.g. through WordPress).

Viewing 1 replies (of 1 total)
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