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[resolved] [closed] Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without se (79 posts)

  1. mirkosovran
    Member
    Posted 1 year ago #

    This morning I upgraded to the latest version of the BPS and now I can not access my site. This message is displayed: Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data. Plese help.

    http://wordpress.org/extend/plugins/bulletproof-security/

  2. AITpro
    Member
    Plugin Author

    Posted 1 year ago #

    I don't think this error is related to BPS or is being caused by BPS.

    This error message is specific to the Google Chrome Browser and usually indicates a connectivity problem. ie your Internet Connection (ISP) has connectivity problems.

    Please see this Google Chrome post:

    Source: http://code.google.com/p/chromium/issues/detail?id=84313

  3. AITpro
    Member
    Plugin Author

    Posted 1 year ago #

    Was this a Internet Connection problem with your ISP? Please resolve this thread. Thank you.

  4. mirkosovran
    Member
    Posted 1 year ago #

    Hi, the problem was in .htaccess file. I changed the file name so I could access WP-admin panel and then I re-installed BPS and than I did a backup of .htaccess file. Now everything work just fine. Thanks for help and quick replay. Sorry for my english.

  5. carolynvphotography
    Member
    Posted 1 year ago #

    This error is happening on my new blog. Very frustrating. Can anyone help. I need simple answers. I don't know much about all of this stuff! :) Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

  6. AITpro
    Member
    Plugin Author

    Posted 1 year ago #

    Do the same/similar steps that mirkosovran did. FTP to your website and Delete or Rename the .htaccess file in website root folder and the .htaccess file in your wp-admin folder. Log back into your site. Click the AutoMagic buttons and Activate BulletProof Modes.

  7. shamrock1961
    Member
    Posted 9 months ago #

    I am getting this Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data only on WordPress when I try to log in into my blog page. Check with hosting provider and they are aware of the problem but claim their PHP servers are ok. I starting get this on Chrome 27 and then all the other browsers IE, Firefox, Safari, in their language of "page is not available server received no data."

    The problem started on June 25, 2013. I have a client who has a blog withb the same hosting provider and 3.5.2 WP as do I and there are NO ISSUES! I have cleared out my cookies, etc. Still I get the message. On top of that I can't save updates or install widgets. Reloaded 3.5.2 20 times still no resolve.

    WHAT THE HECK IS GOING ON HERE? Hack? I have BPS (loaded it while I was experiencing Error 324) and it isn't from that plug in. Someone tampered with one of the PHP scripts and I have no idea which one it is. How they did it is another question.

  8. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    The most likely causes are:

    1. There is a problem with your ISP internet connection.
    2. Google Chrome specific issue usually resolved by just clearing your cache or disabling Extensions.
    3. Faulty Router or a Router misconfiguration.
    4. Spyware, adware or malware installed on your computer or in your Browser.
    5. Corrupt or invalid Registry keys on your computer.
    6. Corrupt cache in your computer's Temporary Internet folder that requires manual deletion by going to the Temp folder and deleting that cache.

    Also there is a new factor to consider. The Brute Force Login attacks are still going on strong. We are logging around 280,000 blocked Brute Force Login attempts per month with no sign of the attacks slowing down.

    Less likely causes:
    1. Invalid .htaccess code. Typically this will generate a different error other than a 324 error.
    2. Redirect loop in your .htaccess rules. Typically this will generate a different error other than a 324 error.

  9. shamrock1961
    Member
    Posted 9 months ago #

    Negative all counts. We have examined all of that and WordPress and the Posting side of the site is only place ALL BROWSERS are having issues.

    If the Brute Force attacks are the reason, what are you going to do about them? Businesses are relying on WordPress. And if we can't remedy this problem soon, I'd say you will have some customers asking to remove their pages from WordPress for security reasons.

    NOT MUCH HELP I SEE. You've have this going on for a long time now.

  10. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    Ok well you can try deleting the .htaccess files, but I honestly do not believe it has anything at all to do with your .htaccess files or BPS.

    BPS Login Security already provides Brute Force Login Security Protection for free. If you would like additional protection then use this code that we created free here.
    http://forum.ait-pro.com/forums/topic/protect-login-page-from-brute-force-login-attacks/

    Our BPS Pro customers are not experiencing any impact from the massive Brute Force attacks and neither are we. ;) BPS Pro is blocking over 280,000 Brute Force Attacks per month on our websites without even batting an eye. ;) BPS free offers pretty much the same Brute Force Login protection.

    You are assuming that the problem is related to BPS and I am pretty sure that it is not. ;)

  11. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    I have had this same exact error occur in my Browser and the problem was that my ISP Internet Connection was having problems.

    The only indication I found that an .htaccess file or code could cause this error is if a Host Server does not allow the ErrorDocument directive to be used in .htaccess files or is handling errors in a way that using the ErrorDocument directive in an .htaccess file combined with what a particular Host is doing on their Servers could cause this error.

    http://stackoverflow.com/questions/6765883/using-htaccess-to-remove-codeigniter-index-php-in-a-subdirectory

    If this is what is occurring on your particular web host then you would turn off BPS Security Logging. If the error is still occurring then you could check with your web host and see what restrictions they have for .htaccess files. Generally out of the 1,000's of web hosts around the World this is not an issue, but there are a few Hosts that are doing custom Server configurations or other things out of the ordinary (not industry standard) that cause BPS not to work correctly or cause other problems.

    So check with your particular Host and see if they are doing anything out of the ordinary or have restrictions on .htaccess files and code on your Server.

  12. shamrock1961
    Member
    Posted 9 months ago #

    My ISP and hosting provider don't have any issues. I can get into https:// sites with no problem. Just can't get into my WP-ADMIN and get files and widgets to load properly even when I have reinstalled WP 21 times in the past 3 days!

  13. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    Ok do this. FTP to your website and delete the .htaccess file in your website root folder and the .htaccess file in your wp-admin folder and let me know what happens.

    Also I did come across a Drupal post that someone increased their memory limit and that fixed the problem. I am skeptical that that really fixed the issue though.

  14. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    Also have you done the standard WordPress troubleshooting steps?

    Deactivate all plugins. If you are unable to log into your website then you can deactivate all plugins using FTP and renaming the /plugins folder.

    Switch your current Theme temporarily to the WordPress 2012 Theme.

  15. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    Other possibilities could be:

    Your Host/Server requires php/php.ini handler code in your root .htaccess file.

    Your php.ini file has something that it should not have in it or a directive setting in your php.ini file is invalid/incorrect.

  16. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    Have you checked your Server Error Logs?

  17. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    This is another possibility that seems much more likely.
    The issue has something to do with Zend and your PHP Server version.
    http://galleryproject.org/node/103502

    To disable Zend for testing you would need to edit your php.ini file and comment out the Zend directive.

  18. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    This is an old post in the General WordPress Forum and I have now come across several other posts here and there on Google where folks were describing the exact same symptoms - 324 error in Chrome and other Browsers not working either.

    In all cases uninstalling and reinstalling Chrome on that computer fixed the problem. Even though you may have separate Browser applications installed on your computer they all use similar/same processes/resources on your computer so logically all Browsers could be affected by a corrupt or compromised Chrome Browser application installed on your computer. Uninstall and reinstall the Chrome Browser application on your computer.

    http://wordpress.org/support/topic/error-324-neterr_empty_response-unknown-error?replies=5

  19. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    Based on my short spin around Google:

    90% odds are that this is client-side - your computer, your Internet connection, your router...

    10% odds that this is Server-side.

  20. shamrock1961
    Member
    Posted 9 months ago #

    So all of this has to do with my copy of Google Chrome? No way!!! Every Browser is choking on WordPress right now. IE 10, Chrome, Opera, Safari, Firefox . . . And when one of the major PC mags pressed you guys on what's the hold up on 3.6 the response was cryptic and not very forthcoming. Basically, it implied there were major security issues with it. In other words, "we know 3.5.2 hasn't fixed the problem, and we're not sure if 3.6 in it's present form can either. Well, I am not going to remove everyone one of my browsers just because WordPress suddenly trashed out. Why did my problem start suddenly on June 25th 2013???? I can work backdoor on other WordPress sites so I know this an isolated but growing problem that dates back years. Blame the users before you blame yourselves is common place in the open market. I won't be holding my breath here but I will be monitoring everything!

  21. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    hmm I think you are under the impression that I work for WordPress or represent WordPress in some way or can speak on behalf of WordPress. I am a Plugin Author and am not directly affiliated with WordPress.

    What I discovered by searching around the Internet is that many folks had this problem and the majority of them fixed the problem by uninstalling and reinstalling the Google Chrome Browser on their computer. This makes sense to me since I was a computer Tech for around 10 years, then did Network Administration and finally worked as a Network Engineer until I grew bored of working on computers and computer Networks and now do Software Engineering & Development.

    In my many years of experience in the computer industry I have fixed many Browser related problems and have first hand experience that uninstalling and reinstalling a single corrupt or compromised Browser application can and will fix all other Browser problems on a computer. As I mentioned before all of your Browser applications installed on a computer share similar/same resources and processes.

    Try uninstalling and reinstalling Chrome on this computer and see what happens. This should only take you about 5-10 minutes to do.

  22. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    And of course if it is not your Google Chrome Browser application you would then continue to troubleshoot logically. A good starting point is to check your Server's Log files.

  23. shamrock1961
    Member
    Posted 9 months ago #

    Well now I can't log in to my blog site so what does it matter now? This is ridiculous. Jinx or tamper?

  24. shamrock1961
    Member
    Posted 9 months ago #

    There are no errors logged. It has been on since the problems started. Nothing is being reported.

  25. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    I guess you could install a test site in another folder under this hosting account and see what happens. If you can log into that site then you can conclude that your site is damaged some how. Possibly database corruption/damage. Other than that I think I am out of ideas at this point.

  26. shamrock1961
    Member
    Posted 9 months ago #

    UPDATE: Try this...I am now LOCKED OUT of my own administration sites for both WordPress and now Joomla. This also includes FTP access using FIleZilla on my end. Hosting site declares no problems. Contacted ISP who are now checking on their end. Went to my neighbor's house (just 2 doors down from me who uses same ISP!!) Entered site with NO PROBLEMS WHATSOEVER!~ Insult to injury. I have tightened up my Wireless modem to max tight tonight. There is NO EVIDENCE of a direct hack. However I did get 30 "site lock outs" tonight from various places.

    I should mention that I can access my FTP via my hosting service's access page. FileZilla is tied down just like I am ...can't access my sites. But I can access other WordPress sites I manage using the same hosting service. They are all using WP 3.5.2. In addition, I tried 4 different computers in my house. Same things happens with them as well.

    KICKER: My Adroid using my cell service ISP gets into my sites just fine. The minute I hook up my ISP...it's lights out.

    Anybody want to take a stab at this new wrinkle???

  27. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    Professional hackers do not leave any evidence or clues that the average person will find/figure out.

    Before you assume the worst that all of your computers are hacked (botnet) you should assume that you have a faulty router, a line (DSL) problem, a Cable problem, a Network Interface Device (NID) problem, bad CAT cables, frayed lines/cables/loose connections/worn out lines/line terminators, etc. If you are using a Wireless connection then switch to direct connection and test. The kid next door could be jacking your Wireless router.

    I see you called your ISP. Some problems cannot be found over the phone or by doing line ping/tracert tests from the ISP Support center and require that a field tech comes to your house and uses a line tester to find where the problem is occurring.

    Odds:
    faulty router - 40%
    line problem - 50%
    kid next door jacking wifi - 10%

  28. shamrock1961
    Member
    Posted 9 months ago #

    UPDATE: My lock out from my page was due to my hosting site placing my DNS in quarantine because I had to keep attempting to log in. The number of failures put me into an attempted "hacker" quarantine of sorts. It works now after a very bright tech support person figured it all out. They will be monitoring my situation.

    MEANWHILE: ISP checked out as healthy. Router healthy. Modem healthy. Passwords changed.

    Still getting the error message but have discovered that 90% of the time WP is not communicating with my host server and IS posting properly it just doesn't catch it. PESKY! All 5 of my browsers are still choking on 324 Errors!

    Guess all we can do is wait.

  29. AITpro
    Member
    Plugin Author

    Posted 9 months ago #

    Yep, hosts are doing some pretty drastic measures due to the Brute Force Login attacks that have been going on for quite a while now. Like I stated before we are blocking 280,000 Brute Force Login attempts on our websites per month with no sign of the attacks slowing down.

  30. Kuchepo
    Member
    Posted 9 months ago #

    Hi, I have this issue too

    but... I can access into wordpress backend using old-versions browser (eg: firefox 12) cause new versions doesnt work.

    some friends in another countries can access into my backend site (with browsers updated) without problems. Im looking for a solution in several forums with this topic but... I came here to share my experience, is anybody knows how to fix this, i will appreciate that.

    regards

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