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Error 310 There were too many redirects (7 posts)

  1. Sidv
    Member
    Posted 1 year ago #

    My site url is http://smackpoint.com/. When you go to this url it automatically redirects to http://smackpoint.com/wp-admin/plugins.php
    and then the page is unable to load. No page on the site works as everything redirects to the url above. Was downloading a plugin when my browser unexpectedly closed, and its been that way ever since. Really need help getting my site back up again.
    PS: My site is a budypress site, and while downloading the ajax chat plug in the browser crashed.
    Thanks

  2. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    A scan of your site shows: 302 Moved Temporarily - Redirect loop detected (max_redirect = 7)

    It seems it can be a case of someone having got entry into your site, if you did not use 302 redirects - similar to hacking, but security scanners will not show it.

  3. Sidv
    Member
    Posted 1 year ago #

    actually i was logged in and installing a plug in. While i returned to my plugins page, the web browser displayed that it couldn't display the page, and its been that way ever since. IS there any way to resolve it?

  4. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Which was that plugin? Do you have a backup of your site?

  5. Sidv
    Member
    Posted 1 year ago #

    ajax buddypress chat. After the plugin installed i clicked on the activate plug in link. Nothing happened, so i tried going to the plugins page and then the browser couldn't display the page. And unfortunately i do not have a backup of my site as i was just developing it.

  6. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    And unfortunately i do not have a backup of my site as i was just developing it.

    And I do not find anything in your site, excepting 302 redirect. It can be a case of hacking, defacement, etc.

    I do not think you will get any useful advice excepting to cleanup your site and reinstall everything afresh.

    It will perhaps help, if you contact your host for support.

  7. Sidv
    Member
    Posted 1 year ago #

    ok thanks, actually i am new to WordPress, so how do you erase all the content in your website and start again. I purchased my servers from big rock and used c panel to set up my website.
    Thanks a lot for your help

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