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Error (2 posts)

  1. KyleStilkey
    Member
    Posted 7 years ago #

    I was using wordpress and setting everything up and I keep on getting this error message

    Error establishing a database connection

    This either means that the username and password information in your wp-config.php file is incorrect or we can't contact the database server at mysql31.ixwebhosting.com. This could mean your host's database server is down.

    * Are you sure you have the correct username and password?
    * Are you sure that you have typed the correct hostname?
    * Are you sure that the database server is running?

    If you're unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.

    And my site provider said everything was correct. Can anyone help me?

  2. moshu
    Member
    Posted 7 years ago #

    Whatever they say - the 4 pieces of info you put in the config file are not correct.

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