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erased user still receives e-mail notifications from mingle forum (5 posts)

  1. kentlii
    Member
    Posted 1 year ago #

    I have installed mingle forum.
    A user from my site has asked to be erased and I have erased this user.
    The user has contacted me and told me that he still receives e-mail notifications from the forum about a topic he subscribed to.
    How do you erase a user completely and make sure they do not receive e-mail notifications from the forum?

  2. Peter_L
    Member
    Posted 1 year ago #

    A bit of a messy solution might be to go inside of your database and remove him from the subscription list.

    Or try and get help from Mingle Forum people of support.

  3. kentlii
    Member
    Posted 1 year ago #

    Ok, thx, I will try that. Tried the Mingle forum but it seems like they are on a long break.

  4. kentlii
    Member
    Posted 1 year ago #

    Ok, so I figured out, that I do not have a clue how to remove him from the database. Dont know how to find the e-mail.

  5. kentlii
    Member
    Posted 1 year ago #

    Solved this in an alternative way. Dont think this should be the way to do it.
    I used the erased users e-mail to setup another user and logged in with this user and went to the forums and posts and removed the subscriptions.

    So this has been solved, kinda

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