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Entire Dashboard Shutdown (4 posts)

  1. sableverity
    Member
    Posted 2 years ago #

    I cannot see my dashboard and of course, I'm freaking out. I was updating my plugins and the next thing I know, the screen went blank. all white. I try to login to the admin/dashboard and I cannot. I cannot tell you which plugin was the problem because I don't really know. All I know is, I've tried logging into my dashboard on 3 different machines and I get the same thing on each machine, a blank webpage that says it has loaded. http://www.sableverity.com/wp-admin/ is the page I am referring to- you know- the one you need to get past to get to EVERYTHING else that controls the site. I login, the screen goes blank. I try again, same thing. now I can't even see the login, I go to the page and just get the plain white screen.

    I can't fix/adjust/delete/deactivate anything. I have ZERO idea what to do about this, I've never experienced this problem before. Please, please, please help!

  2. TheNet
    Member
    Posted 2 years ago #

    If you're suspicious about one plugin and have FTP access you can go to /wp-content/plugins and change the folder name of that plugin

  3. sableverity
    Member
    Posted 2 years ago #

    Do I need to rename it? Can't I just delete it from there?

  4. Samuel B
    moderator
    Posted 2 years ago #

    delete works also

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