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1. lkgilbert
   Member
   Posted 2 years ago #

   I woke up this morning to a completely blank page when I click on my blog. My dashboard is there, but just a blank page when I try to go to the actual blog. I've been trying to get help from my hosting company all day, but they can't seem to figure it out and suggested that it might be a WordPress issue. I haven't done anything funky to the blog, last post was yesterday and it was fine.
   Thanks in advance for any help!

2. alism
   Member
   Posted 2 years ago #

   Site url?

   In the mean time, try deactivating all your plugins. If that doesn't work, regenerate your Permalinks (Settings > Permalinks).

3. lkgilbert
   Member
   Posted 2 years ago #

   the site url is http://www.lisagilbertphotography.com/blog

   I think the only plug in I have is Askimet, and I will go deactivate it. Thanks you...

4. lkgilbert
   Member
   Posted 2 years ago #

   okay, did all of those things, and nothing yet...

5. alism
   Member
   Posted 2 years ago #

   Hmmm. Have you altered something in the directory above it?

   Try going to Settings > Permalinks, selecting Default, then Save Changes.

6. lkgilbert
   Member
   Posted 2 years ago #

   I don't think I have altered anything. My hosting company has been looking at it all day and so I imagine anything in my file manager would have been picked up by them. They think it's a WP issue.

   I chose default (it was that to begin with) and saved changes, and sadly, nothing yet. I so appreciate you trying to help me....Can you think of why this is happening?

7. alism
   Member
   Posted 2 years ago #

   Can you switch to the default theme?

   Do you have a .htaccess file in the 'blog' directory? If so, can you post it here?

8. kitsunesniper
   Member
   Posted 2 years ago #

   This happened to me once when I broke my site theme. Try changing it to the default theme and see if that works. :)

9. lkgilbert
   Member
   Posted 2 years ago #

   well, that was interesting. This is what appeared when I went to change to a default theme:

   Warning: uksort() [function.uksort]: The argument should be an array in /home/lis/public_html/blog/wp-admin/themes.php on line 65

   Warning: array_slice() expects parameter 1 to be array, boolean given in /home/lis/public_html/blog/wp-admin/themes.php on line 86

   Manage Themes
   Current Theme
   by

   All of this theme’s files are located in .
   Available Themes

   Warning: array_keys() [function.array-keys]: The first argument should be an array in /home/lis/public_html/blog/wp-admin/themes.php on line 174

   Warning: natcasesort() [function.natcasesort]: The argument should be an array in /home/lis/public_html/blog/wp-admin/themes.php on line 175

   I generally use a ProPhoto theme that I purchased. It hasn't ever given me any problems, but clearly there is something messed up in there somewhere.

   As for the .htaccess file, I didn't see anything with that name anywhere on my file manager page.

10. lkgilbert
    Member
    Posted 2 years ago #

    and for good measure, when I tried to download one of the default themes, it gave me an error message and told me the installation failed. So I don't have ANY themes at all to choose from. Just that message that I posted above.

    I am so sorry to trouble you with this, but I'm a little freaked out!

11. alism
    Member
    Posted 2 years ago #

    No worries about the .htaccess.

    The reason I asked about the theme was because, well, by default, they'd be in this directory:
    http://www.lisagilbertphotography.com/blog/wp-content/themes/

    But yours doesn't seem to exist? You've not been doing any spring cleaning have you?

12. lkgilbert
    Member
    Posted 2 years ago #

    no! I haven't touched anything. That whole file manager scares me anyway. DO you suppose my themes were deleted? That would be why the blog is gone, no?

    Okay, you are such a big help. Any thoughts on how to recover those themes?

13. alism
    Member
    Posted 2 years ago #

    Ok... Download a fresh copy of WordPress:
    http://wordpress.org/download/
    And unzip it onto your hard drive.

    In the copy you've just downloaded onto your hard drive, find the wp-content folder. Inside that, there should be a folder called 'themes'.

    You want to upload that 'themes' folder, into the /blog/wp-content directory on your webspace. So you: end up with /blog/wp-content/themes/

    FTP is the easiest way, or your scary file manager might be able to do it too. :-)

    Going to bed in a minute - gone 1am here!!

14. lkgilbert
    Member
    Posted 2 years ago #

    Thank you, thank you, THANK YOU!!!!!! I so appreciate you taking the time to walk me through this. I am off to do what you suggested, and I will send good karma your way. You are a gem!

15. alism
    Member
    Posted 2 years ago #

    No worries, looks like it's coming back now... Hopefully you've got a copy of the theme that you were using previously that you can reinstall too and you'll be pretty much back to normal.

    Might be a good time to do a complete back up of your site and database too, just in case anything else goes wonky mysteriously!

    G'night. :-)

16. lkgilbert
    Member
    Posted 2 years ago #

    Fixed. You are a life saver!

    Backing up furiously!

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