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Arconix FAQ
[resolved] Empty containers that can't be opened (5 posts)

  1. Ballio
    Member
    Posted 1 year ago #

    Admittedly, I'm very new to WordPress and plugins...but let me jump right into the issue:

    I've set up 3 FAQs (no groups). You can see the simple page with shortcode at: http://yonginusa.ballio.com/faq/ ... and you'll notice that the containers for each FAQ look completely empty (although if you view source, the content is there).

    The WP slug works: http://yonginusa.ballio.com/faqs/ (note the S on the end) ... but I really like the Arconix FAQ shortcode with the expanding sections.

    Guessing it's a conflict in style or jQuery, but heck if I can find it. Thanks in advance for any help!

    http://wordpress.org/extend/plugins/arconix-faq/

  2. John Gardner
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Ballio,

    Thank you for using my plugin. It's not a CSS style conflict, but one of the other plugins you're using is adding display: none; (via jQuery) to my FAQ title and content, which is why you see the boxes but no text. The best way to troubleshoot this is to disable all the other plugins you're using except for mine, and then re-enabling and testing them one at a time to see which one is causing the trouble. When you know which plugin it is, let me know and I'll see if I can figure out why.

  3. Ballio
    Member
    Posted 1 year ago #

    Thank you for making it!

    Good news is, the conflict isn't a plugin I'm using. Bad news is, it comes from a theme. WPLOOK's BlogoLife Pro. Interestingly, BlogoLife (non Pro) doesn't have the issue...only the premium version.

    I'll take a look at the theme and see if I can figure it out. Appreciate the pointer to what's going on with my site!

  4. John Gardner
    Member
    Plugin Author

    Posted 1 year ago #

    Interesting. Best of luck troubleshooting!

  5. Ballio
    Member
    Posted 1 year ago #

    Resolved thanks to John (author of this plugin) and the author of the WPLook BlogoLife PRO theme. The theme v1.1.1 released 11/26/2012 must be updated in the following way:

    Edit /function/fe/headerdata.php and change this line:

    wp_register_script('jquery', ("http://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js"), false, '');

    with:
    wp_register_script('jquery', ("http://ajax.googleapis.com/ajax/libs/jquery/1.7.2/jquery.min.js"), false, '');

    Please note that this is a modification to the theme. The plugin is fine -- but I do appreciate John's help in pointing me in the right direction!

    Posted the fix here (even though it's the theme) in case someone else has the same issue.

    Thanks again. It's working perfectly at: http://yonginusa.ballio.com/faq/

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