WordPress.org

1. benjancewicz
   Member
   Posted 3 years ago #

   Hey guys,

   I cannot get admin emails for comments, and I don't know why.
   This is the site.

   Under Settings > General > Email Address I have my email address entered in. Is there anything I need to do?

2. benjancewicz
   Member
   Posted 3 years ago #

   By the way, the plugins I'm running are:

   Brian's Threaded Comments 1.5.20
   flickrRSS 4.0
   SEO Title Tag 2.3.3
   Subscribe2 Counter Widget 4.12
   Subscribe2 4.12
   Subscribe To Comments 2.1.2
   Twitter for WordPress 1.9.2

   I tried deactivating all of them, though, and I still didn't get any emails.

   Any ideas?

3. benjancewicz
   Member
   Posted 3 years ago #

   anyone? I really need help with this...

4. thisisedie
   Member
   Posted 3 years ago #

   Do you have the appropriate boxes ticked to send you an email under settings/discussion?

5. benjancewicz
   Member
   Posted 3 years ago #

   "E-mail me whenever Anyone posts a comment"
   and
   "E-mail me whenever A comment is held for moderation"
   are both checked.

6. benjancewicz
   Member
   Posted 3 years ago #

   Anything else I could check? Something in the code, perhaps?

7. benjancewicz
   Member
   Posted 3 years ago #

   Can someone please help me?

8. benjancewicz
   Member
   Posted 3 years ago #

   Bump.

9. benjancewicz
   Member
   Posted 3 years ago #

   Bump.

10. benjancewicz
    Member
    Posted 3 years ago #

    Bump.

11. benjancewicz
    Member
    Posted 3 years ago #

    This has now been extended onto my own website: http://www.zerflin.com/Benjamin/YoungSavage/

    Subscribers are no longer getting emails when I post.

    Both sites have hosting with GoDaddy. Could this be a problem?

12. benjancewicz
    Member
    Posted 3 years ago #

    I called GoDaddy, and they were unwilling to help "because we offer an WordPress install of our own now".

    The only information they told me was that the "relay server setting" should be "relay-hosting.secureserver.net"

    Any idea where this goes??

13. benjancewicz
    Member
    Posted 3 years ago #

    Bump!

14. deKay
    Member
    Posted 3 years ago #

    I have a similar problem. Since upgrading to 2.7.1 from 2.7, all comment notifications are now sent to the email address of my usual login, not the admin login. Why? Everything seems to be set up correctly, and I didn't change any settings - just upgraded.

15. benjancewicz
    Member
    Posted 3 years ago #

    Who is your hosting with?

16. deKay
    Member
    Posted 3 years ago #

    1&1. Bizarrely, everything is working again today, and I didn't change anything.

17. benjancewicz
    Member
    Posted 3 years ago #

    Lucky. I've been out for a month, and as you can see, no one wants to help me...

18. Saurus
    Member
    Posted 3 years ago #

    If GoDaddy refruses to help because they offer their own install package - I would advise you to take your business elsewhere - and tell them why. It is not up to a host to refuse help to customers because they want you to use THEIR installer. This is a problem at GoDaddy - not WP. Check your cpanel and see if there is a setting anywhere for email.

19. benjancewicz
    Member
    Posted 3 years ago #

    GoDaddy doesn't have cpanel, they use their own system.
    I don't have any email addresses setup through them, I have Google Apps installed using the CNAME & MX settings.

    Here's what my MX settings are.

    10	@	aspmx.l.google.com.	 1 Week
    
    20	@	alt1.aspmx.l.google.com.	 1 Week
    
    30	@	alt2.aspmx.l.google.com.	 1 Week
    
    40	@	aspmx2.googlemail.com.	 1 Week
    
    50	@	aspmx3.googlemail.com.	 1 Week

    My CNAME settings look like this:
    

    mobilemail	mobilemail-v01.prod.mesa1.secureserver.net	 1 Hour
    
    pda	mobilemail-v01.prod.mesa1.secureserver.net	 1 Hour
    
    email	email.secureserver.net	 1 Hour
    
    imap	imap.secureserver.net	 1 Hour
    
    pop	pop.secureserver.net	 1 Hour
    
    smtp	smtp.secureserver.net	 1 Hour
    
    ftp	@	 1 Hour
    
    webmail	webmail.secureserver.net	 1 Hour
    
    e	email.secureserver.net	 1 Hour

    Is there something I need to change, either on GoDaddy or my WordPress settings?

20. benjancewicz
    Member
    Posted 3 years ago #

    bump

21. benjancewicz
    Member
    Posted 3 years ago #

    bump

22. benjancewicz
    Member
    Posted 3 years ago #

    bump.

    The more research I do, the more this seems linked to the 2.7 upgrade. anyone else find that?

23. benjancewicz
    Member
    Posted 3 years ago #

    bump

24. benjancewicz
    Member
    Posted 3 years ago #

    bump

25. benjancewicz
    Member
    Posted 3 years ago #

    bump

26. vocesenespanol
    Member
    Posted 3 years ago #

    Benjancewicz,
    Did you eventually find a solution to this problem? I'm having the same issue on a blog I upgraded to 2.7.1 and have been unable to find an answer.

27. rockinmama
    Member
    Posted 2 years ago #

    Ben- Any luck with this? I'm having the same issue with Go Daddy... The say, the mail logs show the email leaving our server. So its not a problem with us... and we don't support WordPress or plugins for it. I can't receive any email notifications or forms from my site to Google Apps. Apparently Google has been blocking these types of emails for years, but I'd been getting them for a year or more until recently. As Go Daddy told me, that was a fluke and shouldn't have been getting the emails to begin with.
    I'm trying different SMTP options, but so far nothing is allowing me to connect.

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