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Easy Digital Downloads
[resolved] Emailed Links not working (6 posts)

  1. dave@thegraphicguy.com
    Member
    Posted 1 year ago #

    What a great product this is!! It does everything I need.

    I'm only having one problem. The links in the email back to the customer don't work. The link is there and it looks like it should work but it doesn't.

    I have tried both text email and html email.

    I saw something earlier in the thread about hyphens in the file name screwing up the email and all of my filenames have underscores, but I took them out for a test and it didn't do any good. My data is in wp-content, so I can't get rid of all the hyphens.

    the web address is http://quickbookshelpebooks.com

    If you order one of the free books you can see what I mean.

    Thank you for this!!

    http://wordpress.org/extend/plugins/easy-digital-downloads/

  2. I just did a test purchase and it worked perfectly fine for me. What browser or email client are you using?

  3. dave@thegraphicguy.com
    Member
    Posted 1 year ago #

    Thanks for getting back to me so quickly!

    Outlook 2007

  4. dave@thegraphicguy.com
    Member
    Posted 1 year ago #

    But I should say that all other links work in outlook. I use it exclusively and have never had an issue with links.

  5. There are known issues with Outlook 2007. We are working on fixing them.

    I'd suggest setting it up so that users can log into the site and download their purchases from their account, just in case they can't use the links in the email.

  6. dave@thegraphicguy.com
    Member
    Posted 1 year ago #

    ok... thank you for your help!

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