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email setting section under woocommerce- I am not sure what to do (3 posts)

  1. kawtar
    Member
    Posted 4 months ago #

    I am very new to all this. I managed to setup my website with pretty almost every thing. I am now trying to set up the email section that deals with outgoing emails to customers every step of the order. I saw all those tabs ( new order, processing order.....)
    So far I override the woocommerce template with my themes one ( I am guessing that I did right!). I do not know what else I need to do now. How do I see how the emails will look like? I am totally lost at this point. Any help would be greatly appreciated.Thank you.
    PS: http://www.arganbeautiful.com
    Kawtar

    https://wordpress.org/plugins/woocommerce/

  2. Daniel Espinoza
    Member
    Posted 4 months ago #

    The best way to preview templates is to run some test orders.
    Enter an order and you'll get the New Order email. Set the order to 'processing' in the admin WooCommerce > Orders, you'll get the Processing order email.

    Set the order to 'completed' and you'll get the Completed order email, etc.

  3. kawtar
    Member
    Posted 4 months ago #

    Thank you Daniel for the info. I tried a test order. I got the New Order email. I changed the order status to processing and then to completed however I never got emails for Processing nor Completed! Any idea why? I have those both enabled as notifications!
    Thank you
    Kawtar

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