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Email notifications for editorial comments not going to author (4 posts)

  1. Jason Keath
    Member
    Posted 3 years ago #

    I am trying to use the editorial comment feature of Edit Flow to give editing instructions to authors of http://socialfresh.com. As admin and editorial comment author I get emails when I comment. I also get emails when the author makes and editorial comment. But the author does not get an email when I comment and only sees my comments if they happen to notice them visually in the post editor.

    Love this feature if I can get it to work. Thanks for any help.

  2. Daniel Bachhuber
    Hand Built
    Plugin Author

    Posted 3 years ago #

    Hey there,
    Does this issue affect all of your users or just specific ones? Can you check to see whether the emails are being caught in spam? I'm unable to reproduce.

    Thanks,

    Daniel

  3. Jason Keath
    Member
    Posted 3 years ago #

    Ok, I will go in and test a section of our authors and follow up with some spam folder searching to see how widespread the issue is. We were only testing with 2 people so far, so this could be it. Was not sure if I was just missing a setting somewhere. Thanks Daniel.

    PS. Love the plugin. Really getting some good use out of it for SocialFresh.com

  4. Scott Bressler
    Member
    Plugin Author

    Posted 2 years ago #

    Are you still experiencing issues with the latest version of Edit Flow? Let us know. Thanks!

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