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Seamless Donations
[resolved] Email notifications don't work (7 posts)

  1. onesixtymobile
    Member
    Posted 1 year ago #

    Hello,

    First of all, thanks for this wonderfull plugin. It all seems to work great.
    Except, I don't get email notifications.
    No email for the donor and no email for the receiver.
    Also the test email function in the backend does not send emails.

    Any idea?
    The rest works fine.

    Best,
    Sjors

    http://wordpress.org/extend/plugins/seamless-donations/

  2. littlemissfoggy
    Member
    Posted 12 months ago #

    I'm having the same problem, too. No emails.

    Not sure how often the plugin authors check this forum; I submitted a question about adding fields a couple of weeks ago but haven't heard back.

  3. allendav
    Member
    Plugin Author

    Posted 11 months ago #

    Hi!

    Sorry I haven't gotten to this yet - I will add some debug logging for the test email function and see if we can capture the error.

  4. allendav
    Member
    Plugin Author

    Posted 11 months ago #

    One more question - are you able to receive emails from your WordPress installation itself? (i.e. when a comment needs moderation, or a user resets their password)

  5. morrowless
    Member
    Posted 11 months ago #

    Hello,

    I'm having the same issue where donors aren't receiving thankyou emails.

    The test emails do send though; somehow they show us being sent by the username I use to log into my web host (hostmonster).

    Other than the email issues, we love the plugin.

    Many thanks!
    wishuponapaw.org

  6. Ruth07
    Member
    Posted 10 months ago #

    I am also not getting an email when donations are made.

  7. allendav
    Member
    Plugin Author

    Posted 10 months ago #

    Hi everyone!

    I switched Seamless Donations to use the same mail mechanism that WordPress itself uses - please try it now. That should do the trick. If not, let me know what is displayed in the Log (Dashboard >> Seamless Donations >> Log)

    Cheers...

    ...Allen

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