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Email Notification are not sending (1 post)

  1. joietan
    Member
    Posted 11 months ago #

    I can receive the New order notification from wordpress.
    However email notification to customer is not sending

    I am accepting payment only via direct bank transfer.

    After creating a test order, I look at my order at the WordPress admin
    The status is on-hold.

    There is this message in one of the notes
    Awaiting BACS payment order status changed from pending to on-hold.

    Has anyone ever solve this, or point me to the location to debug ?

    I renamed my wp-content directory. Is this causing the problem?
    Or is there a log file / source code where I can see what is the logic not sending the email

    Please help, my site is live in 2 days.
    Thank you,
    Regards,
    Joie

    http://wordpress.org/extend/plugins/woocommerce/

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