I installed email before download and have tested it myself. It seems to be working fine. However, I just learned that when others try it, they receive the message "Failed to send your message. Please try later or contact the administrator by another method."
This is a huge problem because I have just released an ebook on Amazon that sends people to my page to download a workbook. And apparently it's not working. According to Google Analytics over 25 people have gone to the page but I have no confirmation that any downloads have been successful. HELP!!
Please help at your earliest possible convenience. Thank you!