WordPress.org

1. ce680pilot
   Member
   Posted 2 years ago #
   

   I have looked around and can't find the answer. I'm sure it is a silly one.

   Is there a way to email an admin once any user creates a ticket?

   Thanks for the fantastic theme by the way.

2. Spencer Finnell
   Member
   Posted 2 years ago #
   

   Try this plugin: http://wordpress.org/extend/plugins/post-notification/

3. ce680pilot
   Member
   Posted 2 years ago #
   

   Thanks Spencer,
   I'm using this one instead.

4. uturano
   Member
   Posted 2 years ago #
   

   Hi,

   first of all i'd like to say thank for this wonderful theme. I have a question to ask you. How can I notify every open ticket? When a registered user open a ticket, using the usual form, i'd like to receive an email that notify it to me. How can i do? It's a setting thet is possible to manage by admin pannel or it's necessary to modify one of the php page? If it's so...what page have i modify?

   Waiting forr your answer. Thanks a lot
   Umberto

5. Spencer Finnell
   Member
   Posted 2 years ago #
   

   Try this plugin: http://wordpress.org/extend/plugins/post-notification/

6. uturano
   Member
   Posted 2 years ago #
   

   I tried this plugin but it doesn't work....it works with the post but a ticket it's not a post...or not?
   I'm sorry to bother but I'd like to solve the notification mail problem. I have seen that there is a function in the file tickets.php notification but I do not understand why it does not work ... how can I make it work?

   Thanks I hope you can help me
   Umberto

7. uturano
   Member
   Posted 2 years ago #
   

   Excuseme ce680pilot

   what plugin are you using ? You sayd "Thanks Spencer,
   I'm using this one instead. " but what is this plugin? Can you tell me?

   Thanks

8. ce680pilot
   Member
   Posted 2 years ago #
   

   @ uturano
   http://wordpress.org/extend/plugins/subscribe2/

9. uturano
   Member
   Posted 2 years ago #
   

   Hi,

   first of all thanks for your answer. I downloaded plugin you suggest me and i have installed it but it doesn't work.....i tried a test compiling a ticket but no mail was sent...how can i set the plugin....i set the normal setting in the admin pannel but it doesn't work...what is the problem? Must i put a script php code in the page?

   Please help me understanding....for me and for my job it' s really really important to resolve this big problem. THANKS

Topic Closed

This topic has been closed to new replies.