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Elegant Themes compatible? (8 posts)

  1. David Chavez
    Member
    Posted 1 year ago #

    Hi!
    There is an way to make to work with elegant themes Gleam theme?
    I can't make it work..
    The plug in don't load in the code of the page
    I want to use the gallery carousel feature

    Thanks

    http://wordpress.org/extend/plugins/jetpack/

  2. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

  3. zwrodgers
    Member
    Posted 1 year ago #

    I'm also having a problem with jetpacks compatibility with my Elegant Theme. I'm using Lucid and my site crashed bad once I updated jetpack.

    gospelglory.net/

  4. zwrodgers
    Member
    Posted 1 year ago #

    Well, my theme is now working properly with jetpack. I assume this was a problem with wordpress or the host I'm with. My portion of this is resolved.

  5. aeryn_lynne
    Member
    Posted 1 year ago #

    I'm also using Lucid from Elegant Themes, and while my site didn't crash, it has messed up my widgets page (none of the titles are showing up for each widget box;) I'm pretty sure it published a page of mine when I only wanted it in draft (and had to go to Twitter, FB, Tumblr, and LinkedIn to delete the post link;) it has definitely messed up with the CSS of text boxes and buttons on the admin side of my site. I'm reverting back to the last plugin version 'cause this one isn't stable for me.

  6. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi folks,

    If you have problems with your Elegeant Theme, it might be best to contact them at their support:

    https://www.elegantthemes.com/forum/

    If there is a clear issue with Jetpack and it's something that we can fix on our end, you or they can let us know, either here or by contacting us through our contact form:

    http://jetpack.me/contact-support/

    Thanks!

  7. David Chavez
    Member
    Posted 1 year ago #

    Elegant Themes tell me that don't give support to third party plug-ins...

  8. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Other Jetpack users have reported incompatibilities between Photon and Elegant themes in the past. Nick Roach, the theme author, replied that he was working on fixing this problem:
    http://wordpress.org/support/topic/jetpack-212-breaks-my-theme?replies=23#post-3847620

    If, however, your problem is not related to the Photon module, feel free to contact us via this form and give us more details about your problem. You can also forward this contact form to the Elegant Themes team, if they have any questions about Jetpack and these incompatibilities!

    Thanks!

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