I purchased the pro version of this plug in from their website. There were no "terms of purchase" or any legible place that they said "no refunds" the plugin is not as easily customizable as they claim, and the back end is poorly designed and not logical compared to many other plug-ins I've used, and I have been using word press since 2008. I could not get it to function or look the way I needed in my website. When I contacted them with a simple support question they never replied. After 5 days, I then contacted them to see if I could get a refund since I found a different product, and no longer need theirs which is pretty much useless, they said "NO REFUNDS"!! I have never dealt with such a unprofessional company before, so heed my warning before buying this plug-in. It's not the cost of the plug in that is the issue, it's the fact they did not disclose that it was a final transaction before I purchased it.