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Edit Related Posts Not Showing Post Excerpt (7 posts)

  1. elise.x
    Member
    Posted 2 months ago #

    When I edit the related posts on a particular page, the excerpts for that posts are no longer showing. Instead, what's shown is simply the thumbnail and the title of the post. No 200 word excerpt like I've selected.

    The 200 word excerpt displays perfectly on every other page, but when I select particular posts for a page, this excerpt disappears.

    https://wordpress.org/plugins/wordpress-23-related-posts-plugin/

  2. silvoslaf
    Member
    Plugin Author

    Posted 2 months ago #

    Hey Elise, thanks for reaching out!

    The thing is, we are aware of the current problem we have with our plugin and are already working on a fix! We are sincerely sorry for any inconveniences that we might have caused, but we are also eager to get them sorted ASAP!

    I'll let you know as soon as I have more news regarding this bug, but please do not hesitate to let me know if you have any more questions or if there's anything else that's not completely clear, since I'll be more than happy to help you out!

    Take care & have a nice day!

    Best,
    Silvo

  3. elise.x
    Member
    Posted 2 months ago #

    Oh I see, glad you knew about it already.

    Just out of curiosity, any estimated timeline for the fix? Roughly of course, I know there's no way you can promise anything.

  4. silvoslaf
    Member
    Plugin Author

    Posted 2 months ago #

    Well, to be completely honest with you, we just made a version bump last week, which probably means that the next update should be scheduled sometime in 2-3 weeks.

    Hope we won't let you suffer for too long! Bear with us!

    But please do let me know if you have any more questions or if there's anything else that's not completely clear, since I'll gladly help! Take care & have a nice day!

    Best,
    Silvo

  5. elise.x
    Member
    Posted 2 weeks ago #

    Any word on this front yet? I've seen a few new updates, but nothing that fixes this problem.

  6. silvoslaf
    Member
    Plugin Author

    Posted 1 week ago #

    Hey Elise, sorry for not replying any sooner, but I'm afraid to say that this still hasn't been addressed, not until now at least.

    I'm pushing this support ticket forward as we speak, which will hopefully bring some more news regarding this matter, but I'm sorry that I cannot give you any time frame on when this will happen. I really hope it'll be sooner than latter!

    I will try to get back to you in the following days though, when I'll have a chat with our engineers and hopefully this will give us some more insight about this whole thing.

    Again — sorry for this ongoing mess and please do let me know if you have any more questions. I'm here to help!

    Take care & have a nice day!

    Best,
    Silvo

  7. elise.x
    Member
    Posted 1 week ago #

    Thanks, Silvo.

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