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"Edit Image" - image does not show up... (6 posts)

  1. plot0006
    Posted 1 year ago #

    We have the same problem on a few of our sites.
    Then going into media and pressing on Edit Image, or uploading a new image and then pressing Edit Image - all we get is a blank spot.
    I can see the uploaded image on the right. But can't see the image I need to crop.

    Just like in this example:

    I know the problem might be in functions.php with spacing, but - it works just fine on my local, and on staging( which the same as live ) but the actual live site is broken.

    We are using bones as base to our themes.

    Any help, suggestions, recommendations will be greatly appriciated.
    Thank you.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  3. plot0006
    Posted 1 year ago #

    Just tried it all on my local - one of those sites doesn't work on the local as well, didn't want to interfere with live site.

    - Switching to Twaty Eleven didn't help.

    - Disabled all plugins. Still nothing.

    - Followed the instruction on how to reset the Plugins folder. Still nothing.

    Then looking at the image editor in Safari I can see the broken linked image - url - http://mysite.ca/wp-admin/admin-ajax.php?action=imgedit-preview&_ajax_nonce=5f18b24e1d&postid=8827&rand=57584

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    Just tried it all on my local

    No - that's not a valid test. The server environment on the live sites could be very different to your local one. And this difference (in say, a PHP version) could expose an serious error in a theme or plugin that otherwise works just fine locally.

  5. plot0006
    Posted 1 year ago #

    ok. Found that might be the problem.

    The issue seems to be with wp-jquery-lightbox
    On one site - WordPress 3.2.1 - it breaks the image edits then on.

    On a second site - WordPress 3.4. - it breaks the image edits then on.

    On a third site - WordPress 3.3.2 - the plugin is on and the editor works fine.

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    That sounds like there's a problem with the version of jQuery that the plugin is using.

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