WordPress.org

Ready to get started?Download WordPress

Forums

WooCommerce - excelling eCommerce
edit address in woocommerce not working (14 posts)

  1. junec21
    Member
    Posted 1 year ago #

    hi ,

    my http://eastbaywellness.com.sg/eastbayshops/my-account/edit-address/

    not working . when i click edit address , it doesn't show anything . pls help . thanks

    http://wordpress.org/extend/plugins/woocommerce/

  2. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    When you edit that specific page, is this shortcode in there?

    [woocommerce_edit_address]

    If not, please add it.

  3. junec21
    Member
    Posted 1 year ago #

    yes , already add in but still can't edit address. when i click there is nothing

  4. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    I just made a test account and it seems to work just fine. Have you fixed this issue?

  5. junec21
    Member
    Posted 1 year ago #

    weird , i tried on Firefox and IE both also can't edit address .
    http://eastbaywellness.com.sg/eastbayshops/my-account/edit-address/

  6. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    Have you tried switching to a default WordPress theme like Twenty Twelve to see if that resolves the issue? It is possible that there is a bug in your theme (have you checked for available updates for your theme and plugins?) and that prevents the page from working. I doubt it's an issue with the WooCommerce plugin since I just tested it on multiple machines and browsers, it all works fine.

  7. junec21
    Member
    Posted 1 year ago #

    hi , i tested couple of time i still can't edit address. when i click address , i can't edit the address

  8. Coen Jacobs
    Member
    Plugin Author

    Posted 1 year ago #

    Have you tried the theme switch that I suggested? It possibly causes a Javascript bug in another browser. If you switch themes, you'll find out if the theme is the culprit or not.

  9. junec21
    Member
    Posted 1 year ago #

    i swap theme and is the same too.

  10. rosamundwo
    Member
    Posted 5 months ago #

    I know why, i've remove WordPress SEO plugin and it works!
    I found out by deactive ALL my plugins, then one by one active back.. each time testing "edit address"

  11. LogoLogics
    Member
    Posted 4 months ago #

    Hello,

    I have the same problem here.
    Deactivating SEO plugin does not help eather..

    Changed to the Twenty Eleven Theme and then it worked.
    I am using the Canvas theme of Woothemes, and as long as that is activated it does not work??

    @Coen
    Any suggestions?

    Thx,
    Annie

  12. jonnka
    Member
    Posted 1 month ago #

    Hello,

    anyone knows why this still happens?
    Deactivating plugins does not help.
    changing theme to "twenty eleven" makes it work.
    On another theme named MIO it does not work either.
    This is clearly a theme-related issue. The theme support on my theme "the retailer" cant help me. Going mad over here..

    Thanks

  13. bfriend
    Member
    Posted 1 month ago #

    I am also having an issue with the Edit Address buttons no longer working. I know it was working before the recent WooCommerce updates.

    I am having the same issue no mater how I access the page with the Edit Address buttons:
    http://www.mydomain.com/my-account/
    or shortcode [woocommerce_my_account]

    Here are the URL's that the buttons are linking to:
    http://www.mydomain.com/user-account-information/?address=billing
    http://www.mydomain.com/user-account-information/?address=shipping

    WordPress: 3.8.1
    WooCommerce: Version 2.1.4
    Theme: Tripod 2.6 by CosmoThemes

  14. qualityeye
    Member
    Posted 1 month ago #

    I had a similar issue where the my account page as well as the page after checking out wasn't working. I posted the fix here http://wordpress.org/support/topic/woo-commerce-update-broke-my-checkout?replies=27 .

    The main thing is after you re-activate your plugins flush your permalinks each time. It was a pain since I have like 30 plugins active but it worked.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags

No tags yet.