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Casengo Live Chat
E-mail request (3 posts)

  1. stclair
    Member
    Posted 1 year ago #

    Is it possible to use Casengo chat without having to enter an e-mail address?
    I don't want users to have to provide personal information, i.e. just a name, NO e-mail address when they require support.

    http://wordpress.org/extend/plugins/the-casengo-chat-widget/

  2. casengo
    Inactive
    Plugin Author

    Posted 1 year ago #

    Hi!

    At this point, individual pre-chat form fields cannot be removed. I know that the devteam has this on their list for the upcoming weeks.

    For now, you could choose to disable the pre-chat form completely. This means that when the visitor clicks the chat button, chat will start immediately.

    Hope this helps!

    Cheers,
    Thijs
    Casengo Support

  3. casengo
    Inactive
    Plugin Author

    Posted 1 year ago #

    This is the link to enable/disable the prechat form.
    http://get.casengo.nl/admin/#!/channels/vip/configuration

    Thijs

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