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Edit Flow
[resolved] E-mail notifications no longer work (4 posts)

  1. dnhan
    Member
    Posted 2 years ago #

    My company uses Edit Flow and relies heavily on e-mail notifications to go out whenever statuses change. We also got them whenever a new post was created, etc. However, at the end of June (around 6/24), e-mail notifications stopped working. No settings were changed. We're currently updated to the most recent version of Edit Flow, v 0.6.4.

    What could be the issue?

    Thanks.

  2. Daniel Bachhuber
    Hand Built
    Plugin Author

    Posted 2 years ago #

    Do you receive comment notifications from your blog, or have those stopped as well?

    If you haven't changed any settings and there are no email notifications at all, it's either a WordPress thing, a server configuration thing, or whomever you use for your email started blocking the email.

    If there are other email notifications, then your status change notifications might be blocked by your email provider.

    Also, did you upgrade and then email notifications stopped working, or was this independent of an upgrade?

  3. dnhan
    Member
    Posted 2 years ago #

    Hi Daniel,
    Thanks for the suggestions. I checked with our server admin and it turns out he forgot to move stuff over when we switched servers, thus blocking the emails.

  4. Daniel Bachhuber
    Hand Built
    Plugin Author

    Posted 2 years ago #

    Great that you figured it out :) Thanks for updating us on what the issue was.

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