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E commerce (email notifications) (1 post)

  1. booboutique
    Member
    Posted 8 months ago #

    Hi there,

    A little help if possible.

    I am running E-Commerce 3.8.6 for my site and have a problem with the email notifications.

    When someone places and order I get the ipn from paypal telling the shop the payment has been accepted.

    E commerce should then email the buyer telling them that the order has been accepted... is that correct ?

    once I enter a tracking number and select job despatched it should then email the buyer telling them the item has been despatched......... is that correct ?

    Both of these emails never get sent by e commerce and they never have as long as the site has been up.

    How do I switch these one as it would be really helpful for it to carry out these tasks.

    Regards

    Boo
    xx

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