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Duplicator
[resolved] Duplicator Error (13 posts)

  1. adieu man
    Member
    Posted 4 months ago #

    I've been using your excellent plugin for over a year but the latest version is giving me problems on different sites and the same development server i've always used.

    below is a snippet of the error - help would be much appreciated

    VERSION: 0.5.2
    WORDPRESS: 3.8.1
    PHP INFO: 5.3.28 | SAPI: cgi-fcgi
    SERVER: Apache
    PHP TIME LIMIT: (0) no time limit imposed
    PHP MAX MEMORY: Unabled to set php memory_limit

    ********************************************************************************
    DATABASE:
    ********************************************************************************
    BUILD MODE: PHP
    MYSQLDUMP: Is Supported
    MYSQLTIMEOUT: 5000
    TABLES: total:16 | filtered:0 | create:16
    FILTERED: []
    7tk_commentmeta (0)
    7tk_comments (1)
    7tk_duplicator_packages (1)
    7tk_iphorm_form_entries (0)
    7tk_iphorm_form_entry_data (0)
    7tk_iphorm_forms (2)
    7tk_layerslider (32)
    7tk_links (0)
    7tk_options (217)
    7tk_postmeta (4917)
    7tk_posts (143)
    7tk_term_relationships (197)
    7tk_term_taxonomy (63)
    7tk_terms (53)
    7tk_usermeta (26)
    7tk_users (1)
    SQL CREATED: 20140221_example_database.sql
    SQL FILE SIZE: 2.15MB
    SQL RUNTIME: 2.28 sec.

    !!!DUPLICATOR ERROR!!!
    Please Try Again! If the error persists please see the Duplicator 'Support' link.
    ---------------------------------------------------------------------------------
    MESSAGE:
    A required file contains zero bytes.
    DETAILS:
    Archive Size: 0B | SQL Size: 2.15MB | Installer Size: 408.57KB
    ---------------------------------------------------------------------------------
    TRACE:
    1. package.php : Error (138)
    2. task.php : Build (18)
    3. actions.php : Create (12)
    4. : duplicator_package_create ()
    5. plugin.php : call_user_func_array (429)
    6. admin-ajax.php : do_action (82)
    ==================================

    https://wordpress.org/plugins/duplicator/

  2. Cory Lamle
    Member
    Plugin Author

    Posted 4 months ago #

    Hey Adieu ,

    Checkout this section on the FAQs I believe it may help with this issue:
    -> Browse to: http://lifeinthegrid.com/duplicator-faq
    -> Find section: "3. Troubleshoot=> Permissions"

    If your still unable to isolate the issue you can submit a support ticket and I can look at the issue closer for you...

    Hope that helps!

  3. JeremyEnglert
    Member
    Posted 4 months ago #

    Getting this exact same error now. Weird thing is, I was using Duplicator on this same website earlier in the week.

  4. Cory Lamle
    Member
    Plugin Author

    Posted 4 months ago #

    You may double-check your permissions and the php error logs to see if there are any clues as to why the archive isn't getting constructed.

  5. Cory Lamle
    Member
    Plugin Author

    Posted 4 months ago #

    Any update on this?

  6. groggy72
    Member
    Posted 4 months ago #

    Hi. Thanks for your interest but I gave up and transferred the site the old fashioned manual way.

  7. Cory Lamle
    Member
    Plugin Author

    Posted 4 months ago #

    Alright thanks for trying...

  8. hasanzaheer
    Member
    Posted 1 month ago #

    Hi mate,

    I am seeing this error, please help.

    VERSION: 0.5.2
    WORDPRESS: 3.8.3
    PHP INFO: 5.3.3 | SAPI: apache2handler
    SERVER: Apache/2.2.15 (CentOS) DAV/2 PHP/5.3.3
    PHP TIME LIMIT: (0) no time limit imposed
    PHP MAX MEMORY: 5000M (128M default)

  9. Cory Lamle
    Member
    Plugin Author

    Posted 1 month ago #

    Hey @hasanzaheer,

    Did you check out the FAQ link above on permissions? 99% of error related to that message are related to permission issues...

    Cheers~

  10. hasanzaheer
    Member
    Posted 1 month ago #

    I did, I tried the older version of the plugin and that worked perfect.

  11. Cory Lamle
    Member
    Plugin Author

    Posted 1 month ago #

    Hmm... That is strange! Maybe the next version which is coming out soon will get you through this issue...

  12. hasanzaheer
    Member
    Posted 1 month ago #

    Any good news here?

  13. Cory Lamle
    Member
    Plugin Author

    Posted 1 month ago #

    Hey @hasanzaheer,

    You can try 0.5.5 on the dev line if you want. Without looking at your system, there isn't much I can do at this point except make guesses...

    Thanks~

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